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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer experiences in a vibrant coffee shop.
- Company: Renowned coffee brand known for its commitment to quality and customer satisfaction.
- Benefits: Competitive salary, bonuses, discounts, and a supportive work environment.
- Why this job: Join a passionate team and make a real difference in customers' daily lives.
- Qualifications: Proven leadership skills and a love for delivering exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
A leading coffee brand in Wishaw is searching for a Store Manager to oversee store operations and deliver exceptional customer service. This role involves training and developing staff while fostering a strong customer-centric culture. The ideal candidate will have leadership experience, a passion for customer satisfaction, and the ability to manage sales and profitability. Competitive salary and attractive benefits are offered, including bonuses and discounts.
Store Manager: Lead a High-Impact Team & Guest Experience in Wishaw employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager: Lead a High-Impact Team & Guest Experience in Wishaw
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the coffee brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your leadership skills in interviews! Prepare examples of how you've trained and developed teams in the past. We want to hear about those moments when you turned a struggling team into a high-impact one.
✨Tip Number 3
Research the brand's values and customer service approach. When we apply, let’s weave these insights into our conversations to show we’re not just a good fit, but the perfect match for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to highlight our passion for customer satisfaction and sales management.
We think you need these skills to ace Store Manager: Lead a High-Impact Team & Guest Experience in Wishaw
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our store.
Emphasise Customer Satisfaction: Since this role is all about delivering exceptional customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about your passion for creating a fantastic guest experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Store Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our leading coffee brand.
How to prepare for a job interview at Costa Coffee
✨Know the Brand Inside Out
Before your interview, make sure you research the coffee brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Be ready to discuss how you trained and developed staff, as this is crucial for the Store Manager position. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centric Culture
Since the role focuses on delivering exceptional customer service, think of specific instances where you went above and beyond for customers. Highlight how you fostered a customer-centric culture in previous roles and how you plan to do the same in this position.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their expectations for the Store Manager role, how they measure success, and what challenges the store currently faces. This shows that you're proactive and genuinely interested in contributing to their success.
