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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your career while making a real impact in your community.
- Qualifications: Strong leadership skills and experience in team management required.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 34400 - 48320 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager in Wishaw employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Wishaw
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience managing teams and driving sales can contribute to Costa's growth journey.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you're serious about the role by being enthusiastic and ready to discuss how you can create that Costa buzz in-store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your fit for the Store Manager role and keep you top of mind.
We think you need these skills to ace Store Manager in Wishaw
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to our store!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and how they align with our values of diversity and inclusion. We’re all about bringing real people into our mix!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at Costa!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Community
Before the interview, brush up on Costa Coffee's values and community involvement. Be ready to discuss how you can enhance customer experience and engage with the local community. Show them you’re not just about coffee but also about creating connections.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a difference. They want to see that you can inspire and motivate others to achieve their best.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales growth and customer satisfaction scores. Be ready to discuss how you would drive these metrics in your store. This shows you’re not just a people person but also a savvy business manager.
✨Embrace the Costa Culture
Research Costa’s culture and values, like 'Disciplined to Deliver' and 'Win with Warmth'. Think of ways you can embody these values in your role as a Store Manager. This will demonstrate that you’re aligned with their mission and ready to contribute positively.
