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- Tasks: Lead a passionate team, craft delicious coffee, and create memorable customer experiences.
- Company: Join Costa Coffee, the UK's No.1 coffee brand with a vibrant culture.
- Benefits: Earn £12.57 per hour, enjoy 50% off drinks and food, plus great career development.
- Other info: Join a community-focused brand committed to diversity and making a difference.
- Why this job: Step up as a leader and make a real impact in a fun, dynamic environment.
- Qualifications: Be a trusted example setter and ready to inspire your team.
The predicted salary is between 22000 - 30000 £ per year.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- £12.57 per hour (30 hrs per week)
- Great Opportunities to develop yourself and progress your career
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
- Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
- Refer a Friend Scheme
- Employee Assistance Programme
- Employee Recognition Scheme
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.
When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.
Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.
For any reasonable adjustments and general queries please contact careers@pioneersuk.com
Team Leader in Walsall employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Walsall
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Team Leader role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a busy shift. Be ready to share these stories during your interview to demonstrate your capability as a leader.
✨Tip Number 3
Show your passion for coffee! Whether it's crafting new recipes or serving up great drinks, let your enthusiasm shine through. This will help you connect with the interviewers and show that you're genuinely excited about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa Coffee family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader in Walsall
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy crafting the perfect brew. We want to see that you're as passionate about coffee as we are!
Highlight Your Leadership Skills: As a Team Leader, you'll be guiding others, so make sure to showcase your leadership experience in your application. Talk about times you've led a team or taken on responsibilities that demonstrate your ability to inspire and motivate others. We’re looking for someone who can stir up success!
Be Authentic: We value authenticity at Costa Coffee, so don’t be afraid to show your true self in your application. Share your unique ingredients and what makes you stand out. We want to know who you are beyond just your work experience!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Team Leader, you'll be crafting and serving coffee daily. Brush up on your coffee knowledge before the interview! Familiarise yourself with different types of beans, brewing methods, and Costa's unique offerings. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained new staff or handled busy shifts. Highlight your ability to create a positive environment and motivate others, as this aligns perfectly with the values of discipline and warmth that Costa Coffee cherishes.
✨Embrace the Company Values
Costa Coffee places a strong emphasis on their core values: Discipline, Passion, Warmth, Trust, and Courage. Before your interview, reflect on how these values resonate with you. Be ready to share personal experiences that demonstrate how you embody these traits in your work and interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support community initiatives. This shows your genuine interest in the role and helps you determine if the company culture is the right fit for you.