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- Tasks: Lead shifts, train Baristas, and maintain high service standards.
- Company: Join Costa Coffee, where we craft great coffee and memorable moments.
- Benefits: Earn £13.75-£14.75 per hour plus 50% off food and drink.
- Other info: Flexible shifts and opportunities for personal growth.
- Why this job: Be a leader in a vibrant team and make a real impact.
- Qualifications: Strong communication skills and a positive, energetic attitude.
The predicted salary is between 13.75 - 14.75 £ per hour.
At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store. We're committed to diversity, equity and inclusion, and our values — Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player — shape how we work. Through the Costa Foundation, you'll also support communities locally and globally.
Responsibilities
- Lead smooth, efficient shifts
- Train and support new Baristas
- Energise and motivate your team
- Maintain high standards across service and coffee excellence
- Use resourcefulness and adaptability to keep everything running well
Qualifications
- A reliable role model with accountability and maturity
- A strong team player with great communication skills
- Energetic, positive and confident leading others
- Adaptable, resourceful and calm under pressure
- Experience as a team leader or ready to step into the role
Compensation & Benefits
- £13.75-£14.75 per hour (location dependent)
- 50% discount on all food and drink in Costa-owned stores
- Matched pension up to 10%
- Coca-Cola share scheme
- Financial Support Fund
- More perks
Team Leader in Wales employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Wales
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. Show us how you embody those values in your past experiences, especially around teamwork and community support.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can energise and motivate a team, as that’s key for a Team Leader role.
✨Tip Number 3
Be ready to share your stories! We love hearing about real-life examples where you've led a team or tackled challenges. Think of times when you’ve shown adaptability and resourcefulness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Costa Coffee family directly!
We think you need these skills to ace Team Leader in Wales
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see that you’re excited about the role and ready to bring energy to our team!
Highlight Your Leadership Skills: As a Team Leader, you'll need to motivate and support your team. Make sure to include examples of how you've led others in the past, whether it's in a work setting or even in volunteer roles.
Be Yourself: We value authenticity at Costa Coffee. Don’t be afraid to let your personality come through in your application. Show us who you are and how you embody our values like 'Win with Warmth' and 'Courage to Challenge'.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and the coffee-making process. Being able to discuss your favourite drinks or share insights about coffee will show your passion for the brand and its products.
✨Emphasise Team Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated others, resolved conflicts, or trained new members. This will demonstrate your capability as a reliable role model.
✨Showcase Adaptability
Think of situations where you had to be resourceful and adaptable under pressure. Share these stories during the interview to illustrate your ability to keep things running smoothly, especially during busy shifts.
✨Align with Company Values
Costa Coffee values diversity, equity, and inclusion. Be ready to discuss how you embody their values like 'Win with Warmth' and 'Courage to Challenge'. This will show that you’re not just a fit for the role, but also for the company culture.