Team Leader

Team Leader

Ely Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team, train new Baristas, and ensure smooth operations during busy shifts.
  • Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
  • Benefits: Enjoy starting pay of £12.93-£13.93 per hour, 50% food and drink discount, and a matched pension scheme.
  • Why this job: Be part of a diverse culture that values your individuality and supports community impact.
  • Qualifications: Looking for a trustworthy leader who is eager to learn and inspire their team.
  • Other info: Start with a casual chat via AI to assess your fit for the role.
  • Costa Coffee, Market Street, Ely, Cambs, CB7 4PB, UK

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Location

Costa Coffee
Market Street
Ely
Cambs
CB7 4PB
UK

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

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Team Leader employer: Costa Coffee

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Team Leader, you'll enjoy competitive pay, generous benefits like a 50% discount on food and drinks, and access to the Coca-Cola share scheme, all while making a meaningful impact in your community through our Costa Foundation. Join us in crafting memorable moments and developing your career in a vibrant environment where your contributions truly matter.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

Tip Number 1

Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.

Tip Number 2

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've trained others or handled busy shifts, as these experiences will resonate well with the role of Team Leader.

Tip Number 3

Show your passion for coffee and customer service. Being able to talk about your favourite coffee blends or recipes can demonstrate your enthusiasm for the brand and the role, making you stand out as a candidate who truly cares.

Tip Number 4

Be ready for the AI-powered chat with Sapia.ai. Practice answering common interview questions in a casual manner, as this will help you feel more comfortable and confident when responding to the AI tool during your application process.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Training and Development
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Ability to Work Under Pressure
Creativity in Recipe Development
Conflict Resolution
Motivational Skills
Knowledge of Coffee Products

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Leader position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Team Leader role. Emphasise any leadership experience, customer service skills, and your ability to work under pressure.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you have successfully led a team or improved processes in previous roles.

Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare for this by thinking about how your experiences relate to the key traits and skills required for the role. Be ready to answer questions about your leadership style and how you handle challenges.

How to prepare for a job interview at Costa Coffee

Show Your Passion for Coffee

Make sure to express your love for coffee and the craft behind it. Share any personal experiences or knowledge about coffee that can demonstrate your enthusiasm for the role and the brand.

Highlight Leadership Skills

As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others.

Emphasise Adaptability

Costa Coffee values flexibility, especially during busy periods. Be ready to discuss situations where you've had to adapt quickly and maintain high standards under pressure.

Align with Company Values

Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to show you're a great fit for their culture.

Team Leader
Costa Coffee
Location: Ely
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