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- Tasks: Lead a team, train new Baristas, and maintain high coffee standards.
- Company: Join Costa Coffee, the UK's No.1 coffee brand with a rich history and community focus.
- Benefits: Enjoy £12.57/hour, 50% discount on drinks, and a Costa Employee Discount Card.
- Why this job: Be part of a passionate team that values diversity and supports local communities.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: This role is with a franchise partner; benefits may vary.
The predicted salary is between 22000 - 30000 £ per year.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- £12.57 per hour
- Great opportunities to develop yourself and progress your career
- 50% discount on handmade drinks, food, and bottled drinks during your shift
- Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
- Refer a Friend Scheme
- Employee Assistance Programme
- Employee Recognition Scheme
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our community agenda come in. Whatever your role, you can help us change lives in coffee-growing communities and support your local community too.
Being a Team Leader means more than just leading. It’s your chance to step up – which means you’ll be:
- Creating smooth shifts even during busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Maintaining high standards, from excellent espressos to monthly coffee excellence scores
We’re interested in your unique ingredients:
- An example setter, someone we can trust to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, capable of turning knowledge into steaming hot ideas
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.
When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.
Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.
For any reasonable adjustments and general queries, please contact careers@pioneersuk.com
*This role is for a store owned by one of our franchise partners; their hiring process, salary, and benefits may vary from those within a wholly owned Costa store advert.
Location
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities, and Costaristas all over the world. And there’s never been a better time to join us.
“Finding a company whose culture and values align with yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values: Discipline, Passion, Warmth, Trust, and Courage. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for the team.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully managed teams in high-pressure environments. This will showcase your ability to create smooth shifts and maintain high standards, which is crucial for a Team Leader role.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in becoming part of their passionate team.
✨Tip Number 4
Prepare to discuss how you can contribute to community initiatives, as Costa Coffee values social responsibility. Sharing ideas on how you can support local communities will set you apart as a candidate who embodies their mission.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your leadership experience, customer service skills, and any relevant achievements. Use specific examples that demonstrate how you embody the values of Discipline, Passion, Warmth, Trust, and Courage.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention why you want to work at Costa Coffee and how you can contribute to their mission of creating memorable moments for customers.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft behind it. Share any personal experiences or knowledge about coffee that can demonstrate your enthusiasm and understanding of the product.
✨Emphasise Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve their best.
✨Align with Company Values
Familiarise yourself with Costa Coffee's values: Discipline, Passion, Warmth, Trust, and Courage. Be ready to discuss how you embody these values in your work and how they resonate with your personal beliefs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle busy periods. Think of specific situations where you maintained high standards or crafted new recipes under pressure.
