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- Tasks: Lead a team, train new Baristas, and ensure smooth operations during busy shifts.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community impact.
- Qualifications: Looking for trustworthy leaders who are eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI, ensuring a fair assessment process.
The predicted salary is between 27000 - 30000 £ per year.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
costa.recruitment@costacoffee.com
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the initial chat and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare examples of your leadership experience. Think about times when you've successfully led a team or managed a busy shift, as these stories will showcase your ability to handle the responsibilities of a Team Leader.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to discuss your favourite coffee drinks and how you would enhance the customer experience, as this will highlight your enthusiasm for the role.
✨Tip Number 4
Practice using the Sapia.ai tool. Since the application process starts with a casual chat via this AI-powered tool, get comfortable with answering questions about your skills and experiences in a concise manner to make a great first impression.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Team Leader position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Team Leader role. Emphasise any leadership experience, customer service skills, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you have successfully led a team or improved processes in previous roles, and express your enthusiasm for working at Costa Coffee.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare by thinking about how your experiences relate to the key traits and skills required for the role. Be ready to answer questions that demonstrate your leadership abilities and problem-solving skills.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully led a team in the past, highlighting your approach to training and motivating others.
✨Emphasise Your Passion for Coffee
Costa Coffee values a passion for crafting great coffee. Be prepared to discuss your love for coffee, any relevant experience you have, and how you can contribute to creating memorable moments for customers.
✨Highlight Your Problem-Solving Skills
In a busy environment, challenges will arise. Discuss specific instances where you've effectively solved problems or managed stressful situations, showcasing your ability to keep operations running smoothly.
✨Align with Costa's Values
Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to show you're a great cultural fit.
