Team Leader

Team Leader

Saint Andrews Full-Time 27000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, train new baristas, and ensure smooth operations in a busy coffee shop.
  • Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
  • Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
  • Why this job: Be part of a diverse culture that values your input and supports community initiatives.
  • Qualifications: Looking for a trustworthy leader eager to learn and inspire their team.
  • Other info: Opportunity to make a positive impact in coffee-growing communities through the Costa Foundation.

The predicted salary is between 27000 - 30000 £ per year.

Team Leader (Barista Maestro) – St Andrews - 35 hours per week – Permanent

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43 - £14.43 (dependant on store location).

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

Team Leader employer: Costa Coffee

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Team Leader in St Andrews, you'll enjoy competitive pay, generous benefits including a 50% discount on food and drinks, and opportunities for personal growth through training and development. Join us in crafting memorable moments and making a positive impact in both our communities and the lives of coffee growers around the world.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you are a great fit for their team.

✨Tip Number 2

Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight situations where you've successfully led a team or managed busy shifts, as this will resonate well with the responsibilities of a Team Leader.

✨Tip Number 3

Show your passion for coffee and customer service. Engage in conversations about coffee trends or share your favourite recipes, as this will reflect your enthusiasm and knowledge, making you stand out as a candidate who truly cares about the craft.

✨Tip Number 4

Network with current or former Costa employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Training and Development
Time Management
Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Barista Skills
Recipe Development
Conflict Resolution
Ability to Work Under Pressure
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your experience in leadership, customer service, and any relevant barista skills. Use specific examples that demonstrate your ability to create smooth shifts and train new team members.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention how your values align with Costa's culture and how you can contribute to their community agenda.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Costa Coffee

✨Show Your Passion for Coffee

Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa Coffee.

✨Demonstrate Leadership Skills

As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled conflicts, or motivated others to achieve their best. This will help illustrate your capability to manage shifts and train new Baristas.

✨Emphasise Your Commitment to Customer Service

Costa Coffee prides itself on creating memorable moments for customers. Be ready to discuss how you prioritise customer satisfaction and share specific instances where you went above and beyond to ensure a great experience for patrons.

✨Align with Company Values

Familiarise yourself with Costa's values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles, demonstrating that you're a good cultural fit for the team.

Team Leader
Costa Coffee
Location: Saint Andrews
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