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- Tasks: Lead a team to deliver unforgettable customer experiences and manage daily operations.
- Company: Cuppacoff, a diverse organisation with a passion for great coffee.
- Benefits: Competitive pay, team discounts, and opportunities for career growth.
- Other info: Join a dynamic team and make every coffee moment memorable.
- Why this job: Kickstart your leadership journey in a vibrant coffee culture.
- Qualifications: Passion for coffee and teamwork, with a desire to inspire others.
The predicted salary is between 24000 - 30000 £ per year.
Here at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country. One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you're an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
A bit about the role: As a Team Leader, you'll have your first taste of leadership responsibility, accountability and autonomy. You'll get involved with day-to-day operations, stock maintenance, health safety, store marketing and other tasty activities. And every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What's involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people's talents they're in the right place to maximise sales
- Training and accrediting new Baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that's through the quality of an espresso or the cleanliness of the store
Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Team Leader role.
✨Tip Number 2
Show your passion for coffee and customer service during interviews. Share stories about how you've created memorable experiences for customers in the past. This will help you stand out as someone who truly embodies the spirit of Cuppacoff.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios in a busy café environment. Being ready with examples will show that you're not just a great candidate, but also a problem-solver.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Cuppacoff team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can inspire your team to create memorable moments for our customers.
Tailor Your CV: Make sure your CV is tailored to the Team Leader position. Highlight any leadership experience or relevant skills that align with the job description. We love seeing how your unique experiences can contribute to our mission!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your story and what makes you a great fit for our team at Cuppacoff.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Costa Coffee
✨Know the Company Inside Out
Before your interview, take some time to research Cuppacoff and its franchises, especially Costa Coffee. Understand their mission, values, and what makes them stand out in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a group or managed a project. Highlight how you handled challenges and supported your colleagues, as this will show that you're ready for the responsibility.
✨Emphasise Customer Service Excellence
Cuppacoff is all about creating memorable moments for customers. Be ready to discuss your approach to customer service and share specific instances where you went above and beyond to ensure a great experience. This will illustrate your commitment to putting customers first.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows that you're not only interested in the position but also in how you can contribute to the team's success.