Team Leader

Team Leader

Full-Time 28500 - 30750 £ / year (est.) No home office possible
Costa Coffee

At a Glance

  • Tasks: Lead shifts, train new Baristas, and motivate your team to deliver excellent service.
  • Company: Join Costa Coffee, a brand known for great coffee and memorable moments.
  • Benefits: Earn £13.75–£14.75 per hour, enjoy 50% off food and drink, and access a matched pension.
  • Other info: Flexible hours and opportunities for personal growth in a supportive culture.
  • Why this job: Be a part of a dynamic team and make a real impact in a fun environment.
  • Qualifications: Strong communication skills and a positive attitude are essential.

The predicted salary is between 28500 - 30750 £ per year.

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa:

  • £13.75–£14.75 per hour (location dependent)
  • 50% discount on all food and drink in Costa-owned stores
  • Matched pension up to 10%
  • Coca-Cola share scheme
  • Financial Support Fund

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do:

  • Lead smooth, efficient shifts
  • Train and support new Baristas
  • Energise and motivate your team
  • Maintain high standards across service and coffee excellence
  • Use resourcefulness and adaptability to keep everything running well

Who you are:

  • A reliable role model with accountability and maturity
  • A strong team player with great communication skills
  • Energetic, positive and confident leading others

Team Leader employer: Costa Coffee

At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity, equity, and inclusion. As a Team Leader in Redhill, you'll enjoy flexible shifts, competitive pay, and a generous 50% discount on food and drink, alongside opportunities for personal growth and community support through the Costa Foundation. Join us to lead a passionate team and create memorable moments for our customers while benefiting from our commitment to your professional development.
Costa Coffee

Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.

✨Tip Number 2

Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your skills and how you embody their values.

✨Tip Number 3

Show your passion for coffee! If you love coffee, let that enthusiasm shine through. Talk about your favourite drinks or experiences at Costa – it’ll show you’re genuinely interested in the role and the brand.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and keep yourself fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader

Leadership Skills
Team Motivation
Training and Development
Communication Skills
Customer Service Excellence
Adaptability
Resourcefulness
Accountability
Positive Attitude
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how much you care about creating memorable moments for our customers!

Highlight Your Leadership Skills: As a Team Leader, you'll be guiding others, so make sure to showcase any previous experience in leading teams or training new staff. We love to see examples of how you've motivated and energised your team in the past.

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our team at Costa Coffee.

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!

How to prepare for a job interview at Costa Coffee

✨Know the Company Values

Before your interview, take some time to familiarise yourself with Costa Coffee's values like 'Discipline to Deliver' and 'Win with Warmth'. This will help you align your answers with what they stand for and show that you're a great fit for their culture.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or supported others, and be ready to discuss how you can energise your team at Costa.

✨Be Ready for Situational Questions

Expect questions that assess your adaptability and resourcefulness. Think of scenarios where you've had to think on your feet or solve problems quickly, as these qualities are crucial for maintaining high standards during busy shifts.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they support new Baristas. This shows your genuine interest in the role and helps you understand if it's the right fit for you.

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