At a Glance
- Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand with a passion for quality and community.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse culture that values your individuality and community impact.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Team Leader 35Hrs Salford Shopping Ctr employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader 35Hrs Salford Shopping Ctr
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being knowledgeable about coffee brewing techniques and having a genuine enthusiasm for creating memorable customer experiences can set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions related to teamwork and leadership, as this tool will assess your traits based on your responses, so practice articulating your thoughts clearly.
We think you need these skills to ace Team Leader 35Hrs Salford Shopping Ctr
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Pay attention to the key responsibilities and the qualities they value, such as leadership, training abilities, and a passion for coffee.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role. Emphasise any previous leadership roles, customer service experience, or skills related to training and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Costa Coffee and how your values align with theirs, particularly around diversity and community involvement.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills through your responses. Be ready to share examples from your past experiences that reflect the traits Costa Coffee is looking for.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to lead and inspire a team. Prepare examples from past experiences where you've successfully managed a team, resolved conflicts, or trained new staff.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on delivering memorable moments for customers. Be ready to discuss how you would ensure high standards of customer service and share any relevant experiences where you went above and beyond for a customer.
✨Align with Company Values
Familiarise yourself with Costa's values such as diversity, equity, and inclusion. During the interview, reflect on how your personal values align with theirs and how you can contribute to their culture and community initiatives.