Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of baristas, ensuring smooth operations and high standards.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse culture that values your unique contributions and community impact.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
The predicted salary is between 27000 - 30000 £ per year.
At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
So, why Costa?
- Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being knowledgeable about coffee brewing techniques and having a genuine enthusiasm for creating memorable customer experiences can set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat with Sapia.ai. Practice answering common interview questions concisely and confidently, as this initial chat is crucial for making a good first impression before moving on to the human review stage.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Familiarise yourself with their values and what they expect from a leader in terms of team management and customer service.
Tailor Your CV: Highlight your leadership experience and any relevant skills that align with the job description. Emphasise your ability to train others, manage busy shifts, and maintain high standards in a fast-paced environment.
Craft a Strong Cover Letter: Use your cover letter to showcase your passion for coffee and customer service. Mention specific examples of how you've successfully led a team or improved processes in previous roles, and express your enthusiasm for joining Costa Coffee.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills through your responses. Be ready to share examples that reflect the traits Costa Coffee is looking for.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Team Leader at Costa Coffee, it's essential to demonstrate your enthusiasm for coffee and the craft behind it. Be prepared to discuss your favourite coffee blends, brewing methods, and any unique recipes you've created. This will show your genuine interest in the role and the brand.
✨Highlight Leadership Experience
Since the role involves leading a team, make sure to share specific examples of your leadership experience. Discuss how you've successfully managed a team in the past, handled busy periods, or trained new staff. This will help the interviewers see you as a capable leader.
✨Emphasise Teamwork and Collaboration
Costa Coffee values teamwork, so be ready to talk about how you work well with others. Share stories that illustrate your ability to collaborate, support your colleagues, and create a positive work environment. This aligns with their values of being trusted team players.
✨Prepare for Casual Chat with Sapia.ai
The initial chat via Sapia.ai is designed to assess your traits and skills. Familiarise yourself with the key requirements of the role and think about how your experiences align with them. Approach this chat casually but thoughtfully, as it sets the tone for the rest of the interview process.
