Team Leader

Team Leader

Chippenham Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
  • Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
  • Benefits: Enjoy competitive pay, 50% food discounts, and a matched pension plan.
  • Why this job: Be part of a diverse culture that values your unique contributions and supports community change.
  • Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
  • Other info: Explore more perks and opportunities for growth at Costa!

Job Description

Team Leader (Barista Maestro)

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay of£12.33 – 13.33per hour, rising with training to £12.83-13.83 (dependant store location)  

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10% 
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • And that’s not all. Explore even more of our perkshere: https://costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

For any reasonable adjustments and general queries, please get in touch with

Team Leader employer: Costa Coffee

At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member can thrive. With competitive pay starting at £12.33 per hour, generous benefits like a 50% discount on food and drinks, and a commitment to diversity and inclusion, we empower our Team Leaders to grow both personally and professionally. Join us in making a difference in coffee-growing communities while enjoying the perks of being part of a global brand that values your contributions and supports your journey.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for coffee and customer service during the interview. Share specific experiences where you created memorable moments for customers, as this aligns with Costa's values.

✨Tip Number 2

Demonstrate your leadership skills by discussing how you've successfully managed a team in the past. Highlight any training or mentoring experiences that showcase your ability to develop others.

✨Tip Number 3

Familiarize yourself with Costa's community initiatives and values. Be prepared to discuss how you can contribute to their mission of supporting coffee-growing communities and enhancing local engagement.

✨Tip Number 4

Prepare to talk about your adaptability in fast-paced environments. Share examples of how you've maintained high standards under pressure, which is crucial for a Team Leader at Costa.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Training and Development
Time Management
Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Creativity in Recipe Development
Ability to Work Under Pressure
Passion for Coffee and Beverage Crafting
Conflict Resolution
Motivational Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Team Leader position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous leadership roles or experience in the coffee industry. Showcase how your skills align with the responsibilities of creating smooth shifts and training new Baristas.

Showcase Your Passion: Costa Coffee values passion for progress and crafting memorable moments. Make sure to convey your enthusiasm for coffee and customer service in your application. Share any personal stories that reflect your dedication.

Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Costa Coffee. Use keywords from the job description, such as 'team player' and 'example setter', to demonstrate that you are a good fit for their team.

How to prepare for a job interview at Costa Coffee

✨Show Your Passion for Coffee

Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your dedication to quality and customer service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to training new team members and how you handle busy shifts to ensure everything runs smoothly.

✨Emphasize Teamwork and Collaboration

Costa Coffee values trusted team players, so be ready to discuss how you work well with others. Highlight instances where you've collaborated with colleagues to achieve common goals.

✨Align with Company Values

Familiarize yourself with Costa's core values such as 'Disciplined to Deliver' and 'Courage to Challenge.' Be prepared to discuss how your personal values align with theirs and how you can contribute to their culture.

Team Leader
Costa Coffee
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