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For Companies At a Glance
- Tasks: Lead a team, train new baristas, and ensure smooth operations during busy shifts.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and access to the Coca-Cola share scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community initiatives.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire their team.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Overview
Team Leader (Barista Maestro) – Harrogate Leeds Road Drive Thru – 35 hours per week – Free Parking
At Costa Coffee, we are what we craft. It\\\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
Benefits
- Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven\\\’t forgotten our roots. That\\’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
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Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love working in a café environment and how you can contribute to creating memorable moments for customers will set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions and practice answering them in a casual yet confident manner, as this will help you feel more at ease during the initial screening.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position at Costa Coffee. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership roles or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Highlight specific examples of how you've successfully led teams or improved processes in previous roles. Make sure to convey your enthusiasm for working at Costa Coffee.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about the key traits and skills mentioned in the job description. Prepare to answer questions that showcase your leadership abilities and how you handle busy periods in a café environment.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Team Leader at Costa Coffee, it's essential to demonstrate your love for coffee and the craft behind it. Share your experiences with different coffee types, brewing methods, or even your favourite recipes. This will show your genuine interest in the role and the brand.
✨Highlight Leadership Experience
Make sure to discuss any previous leadership roles you've held, whether in a professional setting or through volunteer work. Emphasise your ability to train and motivate others, as well as how you handle busy periods and maintain high standards.
✨Embrace the Company Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to give examples of how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to manage a team during peak times. Think of specific scenarios where you've successfully navigated challenges, and be ready to explain your thought process and the outcomes.