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- Tasks: Lead a team, train new Baristas, and ensure smooth operations during busy shifts.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy starting pay of £12.93-£13.93 per hour, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community impact.
- Qualifications: Looking for a trustworthy leader who is eager to learn and inspire others.
- Other info: Start with a casual chat via AI tool for a quick application process.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location) Â
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%Â
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being knowledgeable about coffee brewing techniques and trends can set you apart, so consider brushing up on your coffee knowledge to impress during your chat.
✨Tip Number 4
Be ready to discuss how you handle busy periods and maintain high standards. Think of scenarios where you've successfully managed stress and ensured quality service, as this is crucial for a role that involves creating smooth shifts.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Leader position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Team Leader role. Emphasise any leadership experience, customer service skills, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you've successfully led a team or improved processes in previous roles, and express your enthusiasm for working at Costa Coffee.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that Costa Coffee uses for initial assessments. Think about how you can demonstrate your leadership qualities and problem-solving skills through the simple questions you'll be asked.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa Coffee.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve their best.
✨Emphasise Training and Development
Costa Coffee values training and development, so be ready to discuss how you can contribute to training new Baristas. Highlight any previous experience in mentoring or coaching others, and your approach to fostering a learning environment.
✨Align with Company Values
Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to show that you're a great cultural fit for the team.