At a Glance
- Tasks: Lead shifts, train new Baristas, and maintain high service standards.
- Company: Join Costa Coffee, where we craft great coffee and memorable moments.
- Benefits: Earn £13.75–£14.75 per hour, enjoy 50% off food and drink, and more perks.
- Other info: Flexible shifts, diverse culture, and opportunities for community support.
- Why this job: Be a role model, energise your team, and make a real impact.
- Qualifications: Team leadership experience or readiness to step up, with strong communication skills.
The predicted salary is between 14.75 - 14.75 £ per hour.
At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.
Why Costa
- £13.75–£14.75 per hour (location dependent)
- 50% discount on all food and drink in Costa-owned stores
- Matched pension up to 10%
- Coca-Cola share scheme
- Financial Support Fund
We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do
- Lead smooth, efficient shifts
- Train and support new Baristas
- Energise and motivate your team
- Maintain high standards across service and coffee excellence
- Use resourcefulness and adaptability to keep everything running well
Who you are
- A reliable role model with accountability and maturity
- A strong team player with great communication skills
- Energetic, positive and confident leading others
- Adaptable, resourceful and calm under pressure
- Experience as a team leader or ready to step into the role
How to apply
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? costa.recruitment@costacoffee.com
Swansea Shift Leader (Fully Flexible 18+) employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an excellent employer, offering a vibrant work culture where team leaders can thrive. With competitive pay, flexible shifts, and a commitment to employee growth through training and support, we ensure that our Barista Maestros not only lead with confidence but also enjoy a fulfilling career. Join us in crafting great coffee while making a positive impact in our communities through the Costa Foundation.
