Supervisor Costa Coffee

Supervisor Costa Coffee

Bristol Full-Time No home office possible
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Costa Coffee

At a Glance

  • Tasks: Lead a team, train new baristas, and ensure smooth operations during busy shifts.
  • Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
  • Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
  • Why this job: Be part of a diverse culture that values your individuality and supports community impact.
  • Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
  • Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.

Job Description

Team Leader (Barista Maestro)

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)  

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10% 
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • And that’s not all. Explore even more of our perks here: https://costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email

Supervisor Costa Coffee employer: Costa Coffee

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. With competitive pay starting at £12.93 per hour, generous benefits like a 50% discount on food and drinks, and opportunities for personal growth through training and development, we empower our Team Leaders to craft memorable experiences for our customers and communities alike. Join us in making a difference, both in our stores and in coffee-growing communities around the world.
Costa Coffee

Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor Costa Coffee

✨Tip Number 1

Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you share their passion for creating a positive work environment.

✨Tip Number 2

Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples where you've motivated others or handled challenges effectively.

✨Tip Number 3

Showcase your knowledge of coffee and barista skills. Being able to talk about different coffee types, brewing methods, and even crafting new recipes can set you apart from other candidates and show your genuine interest in the role.

✨Tip Number 4

Be ready for the AI-powered chat with Sapia.ai. Practice answering common interview questions in a casual manner, as this tool is designed to assess your traits and skills. Approach it like a friendly conversation to make a great first impression.

We think you need these skills to ace Supervisor Costa Coffee

Leadership Skills
Team Management
Customer Service Excellence
Training and Development
Time Management
Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Barista Skills
Recipe Development
Ability to Work Under Pressure
Conflict Resolution
Sales Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your experience relevant to the role. Emphasise any leadership roles, customer service experience, and your ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you've successfully led a team or improved customer experiences in previous roles.

Prepare for the AI Chat: Familiarise yourself with the types of questions you might encounter during the Sapia.ai chat. Think about your experiences and how they align with the qualities Costa Coffee values, such as teamwork and creativity.

How to prepare for a job interview at Costa Coffee

✨Show Your Passion for Coffee

Make sure to express your love for coffee and the craft of making it. Share any personal experiences or favourite recipes that highlight your enthusiasm for the beverage and the role.

✨Demonstrate Leadership Skills

As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and handled challenges.

✨Emphasise Training and Development

Discuss your approach to training new Baristas. Highlight any previous experience in mentoring or coaching, and be ready to share ideas on how you would help your team grow and improve.

✨Align with Costa's Values

Familiarise yourself with Costa's core values such as diversity, equity, and inclusion. Be prepared to discuss how you embody these values in your work and how you can contribute to fostering a positive team culture.

Supervisor Costa Coffee
Costa Coffee
Location: Bristol
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