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- Tasks: Lead strategic projects that shape Costa's future and drive real business impact.
- Company: Join Costa Coffee, a global leader in coffee experiences, part of the Coca-Cola family.
- Benefits: Enjoy competitive pay, share ownership, bonuses, and a 50% discount at Costa stores.
- Why this job: Make a difference in a dynamic environment while collaborating with passionate teams.
- Qualifications: Degree-level education or equivalent experience in managing complex projects.
- Other info: Hybrid role based in London with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
What you’ll do:
- Shape Costa’s Strategic Future: Turn big‑picture goals into clear, actionable project/programme roadmaps that deliver real business impact.
- Own High‑Impact Programmes: Lead end‑to‑end delivery of multiple strategic projects, keeping them on track, on budget, and achieving their objectives.
- Stay Ahead of Risks: Anticipate and manage programme‑level risks, issues, and dependencies to ensure smooth, confident delivery.
- Drive Governance with Clarity: Lead reporting, SteerCo meetings, and decision‑making with transparency and insight, keeping everyone aligned.
- Collaborate and Inspire Change: Partner with stakeholders, teams, and suppliers to champion adoption, embed new ways of working, and maximise benefits across the business.
Who you are:
- Proven Programme Delivery Expertise: Degree‑level education or equivalent project management qualification, with strong experience managing complex projects and programmes, including risk mitigation.
- Strategic and Commercial Awareness: Experience in strategy development, understanding commercial impacts, and using insights from multiple data sources to inform decision‑making.
- Strong Analytical and Planning Skills: Advanced Excel, excellent project planning, and analytical rigour to collate, interpret, and act on detailed information.
- Exceptional Communication Abilities: Skilled in report writing, presentations, and organisational communications, able to engage and influence senior stakeholders with credibility.
- Interpersonal and Collaborative Mindset: Proven ability to build trusted relationships across all levels, while constructively challenging stakeholders to ensure prioritisation, commercial rigor, and the successful delivery of projects.
So, why Costa?
- Own a piece of Costa’s success by becoming a share owner in Coca‑Cola with our Share Investment Plan (SIP).
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10 %.
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.
- 50 % discount in all Costa‑owned stores, and 25 % off in other participating stores.
- Private medical cover thanks to our Private Healthcare scheme.
Location – Hybrid – London – required to attend our London office 3 times a week.
We believe in living life with heart — and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings.
This rich diversity strengthens our teams and reflects the spirit of our global brand. Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do.
Strategic Programme Manager employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Programme Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Costa Coffee. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Costa's recent projects and initiatives. Show us how your experience aligns with their mission to reimagine coffee experiences.
✨Tip Number 3
Practice your storytelling skills. We love hearing about your past experiences, so frame them in a way that highlights your strategic thinking and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Costa family.
We think you need these skills to ace Strategic Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Programme Manager role. Highlight your programme delivery expertise and any relevant project management qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about coffee and how your strategic mindset can help shape Costa’s future. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and engaging. Whether it's your CV or cover letter, we want to see how you can influence and engage stakeholders effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing perks!
How to prepare for a job interview at Costa Coffee
✨Know Your Strategic Impact
Before the interview, dive deep into Costa Coffee's mission and values. Understand how your experience aligns with their goal of reimagining coffee experiences. Be ready to discuss specific examples of how you've turned strategic goals into actionable plans in your previous roles.
✨Showcase Your Programme Management Skills
Prepare to talk about your experience managing complex projects. Highlight your ability to keep projects on track and within budget. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you’ve successfully navigated risks and ensured smooth delivery.
✨Communicate with Clarity
Exceptional communication is key for this role. Practice articulating your thoughts clearly and concisely. Be prepared to present a brief case study or example of a project where you influenced senior stakeholders, showcasing your report writing and presentation skills.
✨Emphasise Collaboration and Relationship Building
Costa values interpersonal skills and collaboration. Think of instances where you've built trusted relationships across teams or challenged stakeholders constructively. Be ready to discuss how you inspire change and drive governance with clarity, ensuring everyone is aligned towards common goals.
