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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community focus.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and potential bonuses up to £11,500.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to succeed.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: Explore more perks and join a company committed to your growth.
The predicted salary is between 24000 - 40000 £ per year.
Job Description
Store Manager – Wood Green Shopping Mall, London – Up to £40,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- “• Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)”
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Store Manager - Wood Green Shopping Mall employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Wood Green Shopping Mall
✨Tip Number 1
Familiarize yourself with Costa Coffee's brand values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your personal values with the company's mission during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Highlight specific instances where your management style led to improved performance or customer satisfaction.
✨Tip Number 3
Research the local community around Wood Green Shopping Mall. Being able to discuss how you would engage with the community and attract new customers will demonstrate your proactive approach and understanding of the role.
✨Tip Number 4
Prepare to discuss your strategies for maintaining high standards under pressure. Share experiences where you thrived in challenging situations, as this will resonate well with the expectations of a Store Manager at Costa.
We think you need these skills to ace Store Manager - Wood Green Shopping Mall
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight your leadership experience, team management skills, and customer service achievements. Make sure to include specific examples that demonstrate your ability to drive sales and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your values align with Costa's culture and how you can contribute to their growth journey.
Highlight Your Achievements: In both your CV and cover letter, emphasize any relevant achievements, such as improving customer satisfaction scores or successfully managing a team. Use metrics where possible to quantify your success.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, highlighting your approach to motivating staff and driving performance.
✨Understand Customer Service Excellence
Costa Coffee places a strong emphasis on customer service. Be ready to discuss your strategies for creating a positive customer experience and how you would drive a strong customer service culture in the store.
✨Emphasize Your Community Engagement
Since the role involves working within the local community, think about ways you've previously engaged with customers outside of the store. Share ideas on how you can attract new customers and build relationships in the area.
✨Prepare for Pressure Scenarios
The job requires thriving under pressure, so be prepared to discuss situations where you've successfully managed stress or high-pressure environments. Highlight your problem-solving skills and ability to maintain high standards during busy times.
