At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its vibrant culture and commitment to excellence.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and potential bonuses up to £11,500.
- Why this job: Be part of a dynamic team that values diversity and empowers you to make an impact.
- Qualifications: Strong leadership skills and experience in managing successful teams are essential.
- Other info: This is a permanent position with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Store Manager – Trowbridge High Street – Up to £36,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
And that’s not all. Explore even more of our perks here:
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Other details
- Job Family UK_Store Managers
- Job Function (REQUIRED FIELD) Retail Operations – Store Manager
- Pay Type Salary
- Employment Indicator Permanent
Apply Now
#J-18808-Ljbffr
Store Manager - Trowbridge employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Trowbridge
✨Tip Number 1
Showcase your leadership skills! When you network or during interviews, share specific examples of how you've successfully managed and developed teams in the past. This will demonstrate that you have the experience they are looking for.
✨Tip Number 2
Familiarize yourself with Costa Coffee's values and culture. Be prepared to discuss how your personal values align with theirs, especially around diversity, equity, and inclusion. This will show that you're not just a fit for the role, but also for the company.
✨Tip Number 3
Research the local Trowbridge community and think about how you can engage with it as a Store Manager. Having ideas on how to attract new customers and create a welcoming environment will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of ways you've driven positive customer experiences in previous roles, as this is crucial for the Store Manager position. Highlighting your customer-centric mindset will resonate well with the hiring team.
We think you need these skills to ace Store Manager - Trowbridge
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet customer needs and drive a positive culture.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your leadership style aligns with Costa's values and how you can contribute to their growth journey.
Highlight Your Achievements: In both your CV and cover letter, emphasize any achievements related to sales growth, team development, or customer satisfaction. Use metrics where possible to showcase your impact in previous roles.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you empower others.
✨Emphasize Customer Service Excellence
Costa Coffee values a strong customer service culture. Be ready to discuss how you've driven customer satisfaction in previous roles and share specific strategies you've implemented to enhance the customer experience.
✨Demonstrate Your Community Engagement
Since the role involves working within the local community, think about ways you've previously engaged with customers or contributed to community initiatives. Highlight any successful campaigns or events you've led.
✨Prepare for Pressure Scenarios
The job requires someone who thrives under pressure. Be prepared to discuss situations where you've had to manage stress effectively, maintain high standards, and ensure team performance during busy periods.