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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store performance.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: Opportunity to shape your success and make a real impact in the community.
The predicted salary is between 28000 - 42000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager - Tesco Bishop Cleeve employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Tesco Bishop Cleeve
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Be ready to discuss specific situations where you drove customer service excellence or improved team performance.
✨Tip Number 3
Research the local community around Tesco Bishop Cleeve. Being knowledgeable about the area and its customers can help you present ideas on how to engage with the community and attract new customers during your interview.
✨Tip Number 4
Prepare to discuss your vision for the store's success. Think about how you would create a welcoming environment and drive sales, as well as how you plan to motivate and train your team to achieve these goals.
We think you need these skills to ace Store Manager - Tesco Bishop Cleeve
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position at Costa Coffee. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Focus on achievements that demonstrate your leadership skills, customer service excellence, and ability to drive sales.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the brand. Use specific examples from your past experiences to illustrate how you embody the qualities Costa Coffee is looking for, such as being a strong leader and a team player.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand the Brand Values
Familiarise yourself with Costa Coffee's values and culture. Be ready to discuss how your personal values align with theirs, particularly around diversity, equity, and inclusion, as well as customer service excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about situations where you've had to make quick decisions or resolve conflicts, and be prepared to share these experiences.
✨Demonstrate Community Engagement
Since the role involves working within the local community, think of ways you've previously engaged with customers or contributed to community initiatives. Highlighting this will show your commitment to building relationships and driving customer loyalty.
