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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: Opportunity to shape your success and make a real impact in the community.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager – Swansea Oxford Street – Up to £36,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Swansea Oxford St
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams in the past. Highlight instances where you've driven customer service excellence or improved sales, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the local Swansea community and think about how you can engage with it. Being able to discuss potential strategies for attracting new customers from the area will demonstrate your proactive mindset and commitment to the role.
✨Tip Number 4
Show your passion for coffee and the brand itself. Being genuinely enthusiastic about Costa Coffee and its products can set you apart from other candidates, making you a more appealing choice for the hiring team.
We think you need these skills to ace Store Manager - Swansea Oxford St
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position at Costa Coffee. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV showcases your leadership skills, team management experience, and any relevant achievements in customer service. Use specific examples that demonstrate your ability to drive sales and develop teams.
Write a Strong Cover Letter: In your cover letter, express your passion for the coffee industry and your commitment to creating a positive customer experience. Mention your understanding of Costa's values and how you embody them in your work.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've gone above and beyond to meet customer needs, and be prepared to discuss how you would foster a strong customer service culture in the store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to common challenges faced by store managers, such as managing staff conflicts or dealing with difficult customers.
