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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a diverse culture that values your unique contributions and growth.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: Opportunity to shape the future of our store and community engagement.
The predicted salary is between 36000 - 48000 £ per year.
Job Description
Store Manager – Slough Drive Thru – Up to £42,600 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- “• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)”
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Store Manager - Slough Retail Park DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Slough Retail Park DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in the past. Highlight specific instances where you've driven customer service excellence or improved team performance, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the local community around Slough Retail Park. Being able to discuss how you would engage with the community and attract new customers can set you apart from other candidates.
✨Tip Number 4
Show your ambition and forward-thinking mindset by discussing your vision for the store. Be ready to share ideas on how you would drive sales and create a welcoming environment that keeps customers coming back.
We think you need these skills to ace Store Manager - Slough Retail Park DT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position at Costa Coffee. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Focus on achievements that demonstrate your leadership skills, customer service excellence, and ability to drive sales.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the brand. Use specific examples from your past experiences to illustrate how you embody the qualities Costa Coffee is looking for, such as being a strong leader and a brand ambassador.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's culture and values, such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've gone above and beyond to meet customer needs, and be prepared to discuss how you would foster a strong customer service culture in the store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to common challenges faced by store managers, such as managing staff conflicts or dealing with difficult customers.