At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its innovative coffee culture.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: This is a permanent role with a salary of up to £35,000 per annum.
- Why this job: Be part of a diverse team that values your unique contributions and growth.
- Qualifications: Strong leadership skills and experience in team management are essential.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Store Manager – Sainsbury’s Kelso – Up to £35,000 per annum – Permanent
NEW STORE OPENING
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- “• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)”
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Store Manager - Sainsbury\'s Kelso employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Kelso, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a culture that values diversity, growth, and community engagement, making every day at Costa a rewarding journey.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Sainsbury\'s Kelso
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in managing teams effectively. Be prepared to share specific examples of how you've developed team members and driven a strong customer service culture in previous roles.
✨Tip Number 3
Research the local community around Sainsbury's Kelso. Being knowledgeable about the area and its customers can demonstrate your commitment to driving customer engagement and building relationships within the community.
✨Tip Number 4
Prepare to discuss your vision for the store's success. Think about innovative ideas you could implement to enhance customer experiences and drive sales, as this will show your ambition and forward-thinking mindset.
We think you need these skills to ace Store Manager - Sainsbury\'s Kelso
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position at Sainsbury's Kelso. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Leadership Skills:Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed and developed teams, as this is crucial for the role.
Showcase Customer Service Focus:Demonstrate your commitment to customer service by including examples of how you've driven positive customer experiences in previous roles. This will resonate well with the company's emphasis on customer satisfaction.
Craft a Compelling Cover Letter:Write a personalised cover letter that reflects your passion for the brand and your understanding of its values. Mention how you can contribute to the company's growth and culture, making sure to align your personal values with those of Costa Coffee.
How to prepare for a job interview at Costa Coffee
✨Showcase Your Leadership Skills
As a Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, highlighting specific achievements that showcase your ability to inspire and motivate others.
✨Understand the Brand Values
Familiarise yourself with Costa Coffee's culture and values, such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, express how your personal values align with theirs and provide examples of how you embody these principles in your work.
✨Prepare for Customer Service Scenarios
Customer service is at the heart of the role. Be ready to discuss how you've handled challenging customer situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Vision for Growth
As an ambitious candidate, it's important to convey your vision for the store's growth. Think about innovative ideas you could implement to attract new customers and enhance their experience, and be prepared to share these during the interview.
