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- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Diverse and inclusive workplace with fantastic career progression.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 38000 - 38000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Newport Chepstow DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Newport Chepstow DT
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with Costa's values like 'Win with Warmth' and 'Courage to Challenge'. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making that great first impression, so channel your inner Costa brand ambassador.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows you’re genuinely interested in the role. Plus, it’s a nice touch that goes a long way.
We think you need these skills to ace Store Manager - Newport Chepstow DT
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to creating that Costa buzz!
Tailor Your CV: Make sure to tailor your CV to highlight your leadership experience and team development skills. We’re looking for someone who can manage and inspire a team, so showcase those relevant experiences!
Be Authentic: Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients and how they align with our values.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to make tough decisions or manage conflicts, and be ready to discuss how you approached them and what the outcomes were.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.