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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 34400 - 34400 £ per year.
From £34,400 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
Perks
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
What you'll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we're heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager - Milngavie employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Milngavie
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their goals and how you can contribute to that Costa buzz.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve successfully managed teams and driven customer satisfaction in the past—this is your time to shine!
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you’re genuinely interested and helps you figure out if Costa is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the perks we offer, like that sweet 50% discount on food and drinks!
We think you need these skills to ace Store Manager - Milngavie
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience or how you connect with Costa's mission to create that 'Costa buzz'. We want to see your enthusiasm!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've developed teams and driven success in previous roles. We love a good story!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. We’re looking for someone who understands our values and can contribute to our growth journey.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application lands in the right hands. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you turned challenges into opportunities, as this aligns perfectly with what they’re looking for in a Store Manager.
✨Understand Customer Service Excellence
Be ready to discuss how you would drive a strong customer service culture. Think about strategies you've implemented before that improved customer satisfaction and how you can bring that to Costa Coffee.
✨Emphasise Community Engagement
Costa Coffee values local community involvement. Come prepared with ideas on how you could engage with the Milngavie community to attract new customers and create a welcoming atmosphere in the store.