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- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Experience in leadership and team development is essential.
- Other info: Opportunity to shape your success and make a real impact in the community.
The predicted salary is between 30000 - 41000 £ per year.
Store Manager – Longwell Green, Bristol – Up to £37,000 per annum – Permanent.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with.
Store Manager - Longwell Green employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Longwell Green
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Be ready to discuss specific situations where you drove customer service excellence or improved team performance.
✨Tip Number 3
Research the local community around Longwell Green. Being able to discuss how you would engage with the community and attract new customers can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your vision for the store's success. Think about how you would manage sales and profit while maintaining high standards, as well as how you would motivate your team to achieve these goals.
We think you need these skills to ace Store Manager - Longwell Green
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Store Manager position at Costa Coffee. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Ensure your CV showcases your leadership skills, team management experience, and any relevant achievements in customer service. Use specific examples that demonstrate your ability to drive sales and develop teams.
Write a Strong Cover Letter: In your cover letter, express your passion for coffee and customer service. Highlight your unique qualities that make you a great fit for the role, and mention how you can contribute to Costa's culture and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's culture and values, such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've gone above and beyond to meet customer needs, and be prepared to discuss how you would foster a strong customer service culture in the store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to potential challenges you might face as a Store Manager, such as managing staff conflicts or dealing with difficult customers.
