Store Manager – Lead Growth, Service & Team Excellence
Store Manager – Lead Growth, Service & Team Excellence

Store Manager – Lead Growth, Service & Team Excellence

Full-Time 37000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, enhance customer service, and drive sales in a vibrant coffee shop.
  • Company: Renowned coffee brand committed to growth and inclusivity.
  • Benefits: Competitive salary, share scheme, quarterly bonuses, and supportive work culture.
  • Why this job: Join a growing journey and make a real impact in a welcoming environment.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 37000 - 37000 £ per year.

A prominent coffee brand is seeking a Store Manager for their Darlington location. This role offers a salary up to £37,000 per annum and focuses on leadership, customer service, and team development.

You will be responsible for creating a welcoming atmosphere, guiding your team, and managing sales. This position also includes great perks such as a share scheme and quarterly bonuses.

Join us to become part of a growing journey in a supportive environment where diversity and inclusion are valued.

Store Manager – Lead Growth, Service & Team Excellence employer: Costa Coffee

Join a leading coffee brand in Darlington as a Store Manager, where you will thrive in a supportive and inclusive work culture that prioritises team excellence and customer service. With competitive salary packages, quarterly bonuses, and a share scheme, we are committed to your professional growth and creating a welcoming atmosphere for both employees and customers alike.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager – Lead Growth, Service & Team Excellence

Tip Number 1

Network like a pro! Reach out to current or former employees of the coffee brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Show off your leadership skills in interviews! Prepare examples of how you've successfully led teams or improved customer service. We want to see that you can create that welcoming atmosphere they’re after.

Tip Number 3

Research the company culture! Understanding their values around diversity and inclusion will help us tailor our responses during interviews, showing we’re a perfect fit for their supportive environment.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of their growing journey.

We think you need these skills to ace Store Manager – Lead Growth, Service & Team Excellence

Leadership Skills
Customer Service
Team Development
Sales Management
Atmosphere Creation
Diversity and Inclusion Awareness
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've guided teams in the past and created a positive atmosphere for both staff and customers.

Customer Service is Key: Don’t forget to emphasise your customer service skills! Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Store Manager role.

Be Yourself: We value diversity and inclusion, so let your personality shine through in your application. Be authentic and share what makes you unique – we want to get to know the real you!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our coffee brand.

How to prepare for a job interview at Costa Coffee

Know the Brand Inside Out

Before your interview, make sure you research the coffee brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only show your genuine interest but also help you align your answers with their expectations.

Showcase Your Leadership Skills

As a Store Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you can create a welcoming atmosphere and motivate your team to excel.

Emphasise Customer Service Excellence

Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to creating memorable customer experiences and how you plan to instil this in your team.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to and grow within the company.

Store Manager – Lead Growth, Service & Team Excellence
Costa Coffee

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