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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community focus.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and potential bonuses up to £11,500.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to succeed.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: This is a maternity cover position with a competitive salary of £33,400.
The predicted salary is between 26700 - 40000 £ per year.
Costa Kingston, 34 Market Place, Kingston upon Thames, Greater London, United Kingdom Req #80620
28 February 2025
Store Manager – Market Place, Kingston Upon Thames – £33,400 per annum – FTC (Maternity Cover)
At Costa Coffee, we are what we craft. It\’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
#J-18808-Ljbffr
Store Manager - Kingston Upon Thames employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Kingston Upon Thames
✨Tip Number 1
Familiarize yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in driving customer service excellence. Think of specific examples where you've improved customer satisfaction or NPS scores in previous roles.
✨Tip Number 3
Prepare to discuss how you can create a welcoming environment for customers. Consider ideas that could enhance the customer experience in the Kingston store specifically.
✨Tip Number 4
Highlight your team development skills. Be ready to share how you've successfully trained and motivated teams in the past, as this is crucial for the Store Manager role.
We think you need these skills to ace Store Manager - Kingston Upon Thames
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in team management, customer service, and sales. Use specific examples that demonstrate your leadership skills and ability to drive results.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your values align with Costa's culture and how you can contribute to their success as a Store Manager.
Showcase Your Leadership Style: In your application, emphasize your leadership style and how you have successfully developed teams in the past. Provide examples of how you've created a positive work environment and driven performance.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving results.
✨Emphasize Customer Service Excellence
Costa Coffee values a strong customer service culture. Be ready to discuss how you've driven customer satisfaction in previous roles and share specific strategies you used to enhance the customer experience.
✨Align with Company Values
Familiarize yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to explain how your personal values align with these principles.
✨Demonstrate Community Engagement
Since the role involves working within the local community, think of ways you've previously engaged with customers or contributed to community initiatives. Share these experiences to show your commitment to building relationships and welcoming new customers.
