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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and potential bonuses up to £10,000.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: Opportunity to shape your success in a dynamic retail environment.
The predicted salary is between 32000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Store Manager – Hatfield Galleria Shopping Centre -Up to £40,000 per annum – Permanent
At Costa Coffee, we are what we craft. It\’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
Explore even more of our perks here: https://bit.ly/costaperks
We\’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you\’ll do
Being a Store Manager means so much more than running a store. It\’s your chance to own something and really define your success – which means you\’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We\’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we\’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
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Store Manager - Hatfield Galleria employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hatfield Galleria
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams in the past. Highlight instances where you've driven customer service excellence or improved team performance, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the Hatfield Galleria Shopping Centre and its community. Being knowledgeable about the local area and its customer base will demonstrate your commitment to driving sales and creating a welcoming environment for new customers.
✨Tip Number 4
Show your passion for coffee and customer service during your interactions. As a brand ambassador, expressing genuine enthusiasm for the products and the experience you want to create can set you apart from other candidates.
We think you need these skills to ace Store Manager - Hatfield Galleria
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Costa Coffee is looking for in a Store Manager. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in managing teams, driving customer service, and achieving sales targets. Use specific examples that demonstrate your leadership skills and ability to thrive under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention how your values align with Costa's culture and how you can contribute to their growth journey.
Highlight Relevant Experience: In your application, emphasise any previous experience in retail management or similar roles. Discuss how you've successfully trained and developed teams, as well as any achievements in improving customer satisfaction.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving results.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's culture and values, such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've improved customer satisfaction or driven a positive customer experience, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to common challenges faced by store managers, such as managing staff conflicts or dealing with difficult customers.