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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and potential bonuses up to £10,000.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to succeed.
- Qualifications: Strong leadership skills and experience in managing successful teams are essential.
- Other info: This is a permanent role with opportunities for personal and professional growth.
The predicted salary is between 30400 - 42000 £ per year.
Job Description
Store Manager – Harrogate Drive Thru – Up to £38,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- “• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)”
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Store Manager - Harrogate Drive Thru employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Harrogate Drive Thru
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Be ready to discuss specific challenges you've faced and how you overcame them to drive team performance.
✨Tip Number 3
Research the local community around Harrogate and think about how you can engage with it as a Store Manager. Having ideas on how to attract new customers and create a welcoming environment will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your vision for customer service excellence. Think about how you would create a strong customer service culture and improve NPS scores, as this is a key aspect of the role.
We think you need these skills to ace Store Manager - Harrogate Drive Thru
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, team management skills, and any relevant achievements in customer service. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for coffee and customer service. Highlight specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Showcase Your Personality: Costa Coffee values diversity and inclusion, so let your personality shine through in your application. Share your unique qualities and how they contribute to a positive work environment.
How to prepare for a job interview at Costa Coffee
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand the Brand
Familiarise yourself with Costa Coffee's values and culture. Be ready to discuss how your personal values align with theirs, especially around customer service and community engagement, as these are key aspects of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios where you've had to make quick decisions or resolve conflicts, and be prepared to share those experiences.
✨Highlight Your Ambition
Costa is looking for ambitious individuals who want to grow with the company. Be sure to express your career aspirations and how you see yourself contributing to the company's growth journey during the interview.
