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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and create a welcoming environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a diverse culture that values your unique contributions and growth.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: This is a permanent position with a salary up to £37,000.
The predicted salary is between 22200 - 37000 £ per year.
Costa Putney Upper Richmond Rd 77-83C1, Unit C1, 77-83 Upper Richmond Road, London, Greater London, United Kingdom Req #79333
16 January 2025
Store Manager – East Putney, London – Up to £37,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
#J-18808-Ljbffr
Store Manager - East Putney employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - East Putney
✨Tip Number 1
Familiarize yourself with Costa Coffee's values and culture. Understanding our commitment to diversity, equity, and inclusion will help you align your leadership style with what we value as a company.
✨Tip Number 2
Showcase your experience in driving customer service excellence. Think of specific examples where you've improved customer satisfaction or built strong relationships within the community, as this is crucial for the Store Manager role.
✨Tip Number 3
Prepare to discuss your approach to team development. We want to hear how you've successfully trained and motivated teams in the past, as this is key to creating a positive work environment at Costa.
✨Tip Number 4
Research the local East Putney area and its customer demographics. Being knowledgeable about the community will help you tailor your management strategies and attract new customers effectively.
We think you need these skills to ace Store Manager - East Putney
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in team management, customer service, and sales. Use specific examples that demonstrate your leadership skills and ability to drive results.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your values align with Costa's culture and how you can contribute to their success as a Store Manager.
Highlight Your Achievements: In both your CV and cover letter, emphasize any achievements related to team development, customer satisfaction, or sales growth. Use metrics where possible to showcase your impact.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you empower others.
✨Understand Customer Service Excellence
Costa Coffee prides itself on customer service. Be ready to discuss your approach to creating a strong customer service culture and how you've driven positive customer experiences in previous roles.
✨Emphasize Your Community Engagement
Highlight any experience you have in engaging with the local community. Discuss how you can attract new customers and create a welcoming environment that encourages repeat visits.
✨Align with Costa's Values
Familiarize yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to share how your personal values align with these and how you embody them in your work.
