At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your success in a diverse, inclusive culture that values your unique contributions.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: Be part of a company that encourages personal growth and community engagement.
The predicted salary is between 37000 - 51800 £ per year.
Category: Retail Operations – Store Manager
Store Manager – Cheshunt – Up to £37,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
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Store Manager – Cheshunt employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager – Cheshunt
✨Tip Number 1
Show your passion for customer service! When you meet with us, be ready to share specific examples of how you've created a positive experience for customers in your previous roles. This will demonstrate that you understand the importance of customer satisfaction.
✨Tip Number 2
Highlight your leadership skills! Prepare to discuss how you've successfully managed and developed teams in the past. We want to see how you can inspire and motivate others to achieve their best.
✨Tip Number 3
Be forward-thinking! Research Costa Coffee's future plans and be ready to discuss how you can contribute to our growth journey. Showing that you have a vision for the store and its potential will set you apart.
✨Tip Number 4
Emphasize your commitment to high standards! Share examples of how you've maintained quality and excellence in your previous positions. We value brand ambassadors who take pride in their work and uphold our values.
We think you need these skills to ace Store Manager – Cheshunt
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet customer needs and drive a positive culture.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and retail. Mention how your values align with Costa's commitment to diversity, equity, and inclusion, and express your enthusiasm for contributing to their growth journey.
Showcase Your Leadership Skills: In your application, emphasize your experience in training and developing teams. Provide examples of how you've successfully managed sales and profit while maintaining high standards in previous roles.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you empower others.
✨Emphasize Customer Service Excellence
Costa Coffee values a strong customer service culture. Be ready to discuss how you've driven customer satisfaction in previous roles and share specific strategies you've implemented to enhance the customer experience.
✨Align with Company Values
Familiarize yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to explain how your personal values align with these and how you embody them in your work.
✨Demonstrate Your Ambition
Costa is looking for ambitious candidates who want to be part of their growth journey. Share your career aspirations and how you see yourself contributing to the company's success in the long term.