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- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Proven leadership skills and a passion for team development.
- Other info: Diverse and inclusive workplace with fantastic career progression.
The predicted salary is between 32000 - 42000 £ per year.
Up to £38,000 per annum - Permanent
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca‑Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa‑owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meet all customer needs and drive a strong customer‑service culture to drive positive NPS, as well as work in the local community to identify and welcome new customers
- Create the perfect setting that customers want to come back to again and again
- Take ownership with brilliant management of sales, profit, our teams, and recognition
- Train and develop your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager - Broadmead Bristol employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Broadmead Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local business community. You never know who might have a lead on a Store Manager position at Costa Coffee or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near Broadmead, pop into the store and introduce yourself. A friendly chat with the current team can make a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by understanding Costa's values and culture. Think about how your leadership style aligns with their focus on customer service and team development. We want to see that passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success with us.
We think you need these skills to ace Store Manager - Broadmead Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to creating that Costa buzz!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our culture and values. We’re all about being real here at Costa!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team in Broadmead!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Store Manager at Costa, you’ll need to show your passion for coffee and customer service. Brush up on your coffee knowledge and be ready to discuss how you can create that 'Costa buzz' in your store. Think about how you can enhance the customer experience and make it memorable.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight your ability to motivate staff and drive a strong customer-service culture. Be ready to discuss specific situations where you’ve turned challenges into opportunities for growth.
✨Understand the Brand Values
Familiarise yourself with Costa's values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. During the interview, relate your personal experiences to these values and demonstrate how you embody them in your work.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to thrive under pressure. Think of examples from your previous roles where you had to make quick decisions or manage difficult situations, and explain how you handled them effectively.