At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with a passion for coffee and community.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and potential bonuses up to £10,000.
- Why this job: Be part of a vibrant culture that values diversity and empowers your leadership skills.
- Qualifications: Experience in team management and a passion for delivering exceptional customer service.
- Other info: Great career growth opportunities in a dynamic and supportive environment.
The predicted salary is between 37000 - 51800 £ per year.
Unit 10 Town Square, The Brook Centre, Bradley Stoke, Gloucestershire, BS328EF, UK
Store Manager – Bradley Stoke – £37,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Reimagining coffee experiences to make a difference. We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us. Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Store Manager - Bradley Stoke employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Bradley Stoke
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your own leadership style and passion for customer service align with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your past experiences relate to the role of Store Manager. We want you to feel confident and ready to showcase your skills in managing teams and driving customer satisfaction.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, throw in some thoughtful questions about the team dynamics or future growth plans at Costa. This shows you’re genuinely interested and ready to be part of their journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the perks that come with being a Store Manager at Costa Coffee.
We think you need these skills to ace Store Manager - Bradley Stoke
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you want to be part of the Costa family and how you can contribute to creating that Costa buzz.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your experience in managing and developing successful teams. Use specific examples to illustrate how you've inspired others in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the values and culture of Costa Coffee. Show us how your unique ingredients align with our mission and vision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Before your interview, brush up on Costa Coffee's history and values. Understanding their journey and what makes them unique will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a difference, as this role is all about inspiring others and driving a strong customer service culture.
✨Emphasise Community Engagement
Costa Coffee values community involvement, so think of ways you've engaged with local communities in previous roles. Be ready to discuss how you would attract new customers and create a welcoming environment in Bradley Stoke.
✨Align with Their Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Prepare to discuss how your personal values align with these, demonstrating that you're a perfect fit for their culture.