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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and incentive schemes.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: Opportunity to shape your success and make a real impact in the community.
The predicted salary is between 28800 - 42000 £ per year.
Store Manager – Thirsk Services Drive Thru – Permanent At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive schemes, with the opportunity to earn up to £9,500/£10,500/£11,500 (store dependent) And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We’re interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we’re heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards Somebody who thrives under pressure For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Show your passion for customer service! When you meet with us, be ready to share specific examples of how you've created a positive customer experience in your previous roles. This will demonstrate that you understand the importance of customer satisfaction at Costa.
✨Tip Number 2
Highlight your leadership skills! We want to see how you've successfully managed and developed teams in the past. Prepare to discuss your approach to training and motivating staff, as well as any challenges you've overcome as a leader.
✨Tip Number 3
Be ready to talk about your vision for the store! As a Store Manager, you'll need to think strategically. Share your ideas on how you would drive sales and improve customer engagement in our Thirsk location.
✨Tip Number 4
Demonstrate your ability to thrive under pressure! We value resilience and adaptability. Think of examples where you've successfully managed stressful situations or tight deadlines, and be prepared to discuss them during your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Experience: In your CV and cover letter, emphasize your leadership experience and any previous roles where you successfully managed teams or improved customer service. Use specific examples to demonstrate your achievements.
Show Your Passion: Costa Coffee values passion for progress and customer service. Make sure to convey your enthusiasm for the brand and how you can contribute to creating a positive customer experience in your application.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Costa Coffee. Mention how your personal values align with their commitment to diversity, equity, and inclusion.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you empower others.
✨Understand Customer Service Excellence
Costa Coffee emphasizes a strong customer service culture. Be ready to discuss your approach to customer service and how you've driven positive experiences in previous roles. Highlight any metrics or feedback that showcase your success.
✨Emphasize Your Community Engagement
The role involves working within the local community. Think about ways you've engaged with customers outside of the store environment and be prepared to share ideas on how to attract new customers to Costa.
✨Demonstrate Your Ambition and Vision
Costa is looking for forward-thinkers who are ambitious. Share your vision for the store and how you plan to contribute to the company's growth. Discuss any innovative ideas you have that align with Costa's values and goals.
