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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and incentive schemes.
- Why this job: Shape your success in a diverse, inclusive culture that values your input.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: Opportunity to earn up to £11,500 in incentives based on store performance.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Store Manager – York, Museum Street – Up to £37,500 per annum – Permanent
At Costa Coffee, we are what we craft. It\’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- \”• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)\”
And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
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Store Manager employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in driving customer service excellence. Prepare examples of how you've successfully improved customer satisfaction and built strong relationships within the community.
✨Tip Number 3
Highlight your ability to train and develop teams. Be ready to discuss specific strategies you've used to empower your team members and enhance their skills.
✨Tip Number 4
Demonstrate your ambition and forward-thinking mindset. Share your vision for how you can contribute to Costa's growth journey and what innovative ideas you have for the store.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Experience: In your CV and cover letter, emphasize your leadership experience and any previous roles where you successfully managed teams or improved customer service. Use specific examples to demonstrate your achievements.
Show Your Passion: Costa Coffee values passion for progress and a strong customer service culture. Make sure to convey your enthusiasm for the brand and how you can contribute to creating a welcoming environment for customers.
Tailor Your Application: Customize your application materials to reflect the values and culture of Costa Coffee. Mention their commitment to diversity, equity, and inclusion, and how you align with these principles in your management style.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, highlighting specific challenges you faced and how you overcame them.
✨Understand Customer Service Excellence
Costa Coffee places a strong emphasis on customer service. Be ready to discuss your approach to creating a positive customer experience and how you would drive a strong customer service culture in the store.
✨Emphasize Your Community Engagement
Talk about your experience working within the local community. Share ideas on how you can attract new customers and create a welcoming environment that encourages repeat visits.
✨Demonstrate Your Ambition and Vision
Costa is looking for forward-thinkers. Be prepared to discuss your vision for the store and how you plan to contribute to the company's growth journey. Show that you are ambitious and ready to take ownership of your role.
