At a Glance
- Tasks: Lead a vibrant team to create memorable coffee experiences and drive store success.
- Company: Join Costa Coffee, the UK's No. 1 coffee brand with a passion for community.
- Benefits: Earn up to £29,000, enjoy 28 days holiday, and receive generous discounts.
- Why this job: Be part of a dynamic team that values passion, warmth, and trust in every cup.
- Qualifications: Experience in leading teams and a love for coffee and customer service.
- Other info: Opportunity to impact your local community and develop your career.
The predicted salary is between 24000 - 32000 £ per year.
Store Manager – Edinburgh Raeburn Place – £34,400 per annum – Permanent
At Costa Coffee, we are what we craft. It\’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
- And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
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Store Manager employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Cuppacoff's values and mission. This way, you can show how your passion for coffee and people aligns perfectly with their goals.
✨Tip Number 2
Prepare some killer questions! When you're in the interview, ask about their community engagement or how they support team development. It shows you're genuinely interested and ready to take ownership of the store.
✨Tip Number 3
Show off your leadership skills! Share specific examples of how you've inspired teams in the past. Highlighting your experience in coaching and developing others will make you stand out as a future leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Cuppacoff family.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy engaging with customers over a good brew. We want to see that passion!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've inspired others or managed a team effectively. We’re looking for someone who can motivate and develop their crew!
Be Creative with Your Ideas: We love fresh ideas that can enhance customer experiences. In your application, feel free to share any innovative concepts you've implemented in previous roles. Show us how you can take our store to new heights with your creativity!
Tailor Your Application: Make sure your application reflects the values and culture of Cuppacoff. Use language from the job description and connect your skills to what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa Coffee stand out. This will show your passion for the product and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your team to achieve goals or improved customer service. Highlighting your experience in coaching and developing others will resonate well with their focus on teamwork.
✨Emphasise Community Engagement
Cuppacoff values community involvement, so come ready with ideas on how you can engage with the local area. Whether it’s hosting events or collaborating with local businesses, showing that you’re proactive about community building will set you apart.
✨Align with Their Values
Familiarise yourself with Cuppacoff's core values: Passion, Warmth, Trust, and Courage. Be prepared to discuss how these values align with your own and provide examples from your previous experiences that demonstrate these traits in action.