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For Companies At a Glance
- Tasks: Lead a team, manage store operations, and ensure customer satisfaction daily.
- Company: Join Costa Coffee, a renowned brand known for its quality coffee and vibrant culture.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values creativity and community impact.
- Qualifications: Previous management experience and a passion for coffee are essential.
- Other info: This role offers a chance to develop leadership skills in a fun environment.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager – Cannock – New Store Opening – Up to 38,000 per annum – Permanent
We have an exciting opportunity to join our team where you will work in our current store whilst we build an all new Longwell Green Store opening soon
At Costa Coffee, we are what we craft. It\’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
Why Costa?
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favorite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
That’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
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Store Manager employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Costa Coffee's brand values and mission. Understanding what makes them unique will help you align your management style with their expectations and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of Costa Coffee. They can provide valuable insights into the company culture and what it takes to succeed as a Store Manager, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. As a Store Manager, you'll need to showcase your ability to motivate and manage a team effectively, so think of specific examples that highlight your skills in this area.
✨Tip Number 4
Stay updated on industry trends and customer preferences in the coffee sector. Being knowledgeable about what’s happening in the market can help you stand out as a candidate who is proactive and ready to drive success at Costa Coffee.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Store Manager at Costa Coffee. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any achievements in previous roles. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: Your cover letter should express your passion for coffee and customer service, as well as your leadership style. Mention specific examples of how you've empowered teams or created a positive atmosphere in past positions.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Store Manager at Costa Coffee, it's essential to demonstrate your enthusiasm for coffee and the brand. Share your personal experiences with coffee, what it means to you, and how you can inspire your team to create that 'Costa buzz'.
✨Highlight Leadership Skills
Being a Store Manager requires strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you empowered others and created a positive work environment.
✨Understand Customer Experience
Costa Coffee prides itself on customer satisfaction. Be ready to discuss strategies you've implemented to enhance customer experience in previous roles, and how you plan to maintain high standards in your store.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills. Think about challenges you've faced in retail management and how you overcame them, showcasing your ability to handle pressure and make quick decisions.
