Talent Acquisition Advisor in St Albans

At Costa Coffee, we are what we craft.We’rereimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go we’vegot you covered.

Help shape a fast, compliant and candidate-focused hiring experience across our UK store network. You’ll support high-volume recruitment, hard-to-fill locations and the systems and processes that keep hiring moving.

Our teams make a difference. Whetherthat’sworking on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but wehaven’tforgotten our roots.That’swhere the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growingcommunities andhelp your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Talent Acquisition Advisor, there’s never been a better time to join.

So, why Costa?

Wedidn’tbecome a global coffee brand by sitting back. When you work here, you join a community that values passion,progressionand integrity, with somebrilliantperksto sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• Andthat’snot all. Explore even more of ourperkshere: https://bit.ly/costaperks

We’repassionate about beinga great placeto work, where you can bring your unique self into our mix. Wefirmly supportdiversity,equityand inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Whatyou’lldo:

Being a Talent Acquisition Advisor is about creating a smooth, inclusive and efficient hiring experience for our store teams. It’s your chance to make an impact at scale, which means you’ll be:

• Keep recruitment guides, processes and system information accurate, while helping Store Managers build confidence in best-practice hiring.
• Build effective relationships with partners including the DWP and media providers to improve visibility and attraction in priority locations.
• Coordinate Dayforce testing and maintain the TA testing tracker, working with People Systems to identify and resolve issues.
• Guide candidates and hiring managers through the recruitment process, supporting offers and delivering against agreed service levels.
• Own recruitment activity for hard-to-fill stores, monitoring applications, directly sourcing candidates and keeping hiring managers updated.

Who you are

It’syour unique ingredientswe’reinterested in:

• A strong working knowledge of recruitment, with experience supporting candidates and hiring managers in a fast-paced environment.
• Excellent organisation and communication skills, with the confidence to manage competing priorities, targets and service levels.
• An understanding of recruitment compliance and governance, including right to work and GDPR.
• Experience using an applicant tracking system; knowledge of job boards and candidate attraction channels is also useful but not essential
• A collaborative, resilient and improvement-focused approach. Retail operations or customer service experience would be an advantage.

Where you’ll work:

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into anew home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

For any reasonable adjustments or general queries, please get in touch with our Talent Acquisition team.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ All the exciting global initiatives that are happening at Costa are what really sold me the role.”

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