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- Tasks: Drive global business growth in travel retail, focusing on North America and Asia.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, discounts, and private medical cover.
- Why this job: Make a real impact in a dynamic role with extensive travel opportunities.
- Qualifications: Experience in strategic planning and deep knowledge of travel retail required.
- Other info: Flexible working environment with a focus on diversity and career development.
The predicted salary is between 43200 - 72000 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Drive Costa Coffee’s global Travel Retail growth by targeting new opportunities in North America and Asia. Strengthen partner relationships and support teams worldwide to deliver a consistent, commercially smart expansion aligned with Costa’s long‑term ambitions.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Global Business Development Manager – Travel, there’s never been a better time to join.
So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Senior Business Development Manager – Travel is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:
- Drive new business growth by identifying and securing new travel retail opportunities globally, with a particular focus on North America and Asia (excluding China)
- Support Global and Regional teams in maintaining and strengthening relationships with key global partners
- Support global tender processes for new Travel Retail opportunities, providing clear commercial forecasts that optimise Costa’s footprint in key travel environments
- Support delivery of the in year global P&L for the Travel Retail channel
- Contribute to achieving annual and long-range targets for store openings, retention, sales, and operating income
- Support negotiations and finalisation of partner agreements, including internal alignment on commercial terms and interpretation of legal agreements with Legal
Who you are
It’s your unique ingredients we’re interested in:
- Experience of strategic planning, financial management, and operational best practices
- Deep Travel Retail knowledge across airports, rail and other transit environments
- Experience of multi-platform B2B models
- End to end tendering: RFP/RFI interpretation, space modelling, passenger and dwell time analytics, competitor mapping, concept narrative, financial modelling, bid writing and pitch leadership
Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life, however this role will also involve extensive travel, on average 1 week every 6/8 weeks.
Senior Global Business Development Manager in St Albans employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Global Business Development Manager in St Albans
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Costa Coffee and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they relate to the Senior Global Business Development Manager role. Keep it concise and impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa Coffee family. Let’s get you that dream job!
We think you need these skills to ace Senior Global Business Development Manager in St Albans
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences or insights you have about the coffee industry, especially in travel retail. We want to see that you're as excited about our mission as we are!
Tailor Your Experience: Make sure to highlight your relevant experience in strategic planning and financial management. Use specific examples that align with the role of Senior Global Business Development Manager – Travel. We’re looking for how your unique skills can help us grow globally!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and the Market
Before your interview, dive deep into Costa Coffee's global presence, especially in North America and Asia. Familiarise yourself with their travel retail strategies and recent expansions. This knowledge will help you demonstrate your understanding of the market and how you can contribute to their growth.
✨Showcase Your Strategic Planning Skills
Prepare to discuss your experience in strategic planning and financial management. Bring examples of how you've successfully identified new business opportunities in the past, particularly in travel retail. Highlight your ability to analyse data and make informed decisions that align with company goals.
✨Build Relationships, Even in the Interview
Costa values strong partner relationships, so be ready to talk about how you've built and maintained key partnerships in your previous roles. Use specific examples to illustrate your interpersonal skills and how they’ve led to successful collaborations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and negotiation skills. Think of situations where you had to interpret legal agreements or lead a pitch. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
