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For Companies At a Glance
- Tasks: Drive global business growth in travel retail, focusing on North America and Asia.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, discounts, and private medical cover.
- Why this job: Make a real impact in a dynamic role with global reach and exciting challenges.
- Qualifications: Experience in strategic planning and deep knowledge of travel retail required.
- Other info: Flexible working environment with opportunities for career growth and community impact.
The predicted salary is between 43200 - 72000 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Drive Costa Coffee’s global Travel Retail growth by targeting new opportunities in North America and Asia. Strengthen partner relationships and support teams worldwide to deliver a consistent, commercially smart expansion aligned with Costa’s long‑term ambitions.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Senior Business Development Manager - Travel is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
- Drive new business growth by identifying and securing new travel retail opportunities globally, with a particular focus on North America and Asia (excluding China)
- Support Global and Regional teams in maintaining and strengthening relationships with key global partners
- Support global tender processes for new Travel Retail opportunities, providing clear commercial forecasts that optimise Costa’s footprint in key travel environments
- Support delivery of the in year global P&L for the Travel Retail channel
- Contribute to achieving annual and long-range targets for store openings, retention, sales, and operating income
- Support negotiations and finalisation of partner agreements, including internal alignment on commercial terms and interpretation of legal agreements with Legal
Who you are
It’s your unique ingredients we’re interested in:
- Experience of strategic planning, financial management, and operational best practices
- Deep Travel Retail knowledge across airports, rail and other transit environments
- Experience of multi-platform B2B models
- End to end tendering: RFP/RFI interpretation, space modelling, passenger and dwell time analytics, competitor mapping, concept narrative, financial modelling, bid writing and pitch leadership
Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life, however this role will also involve extensive travel, on average 1 week every 6/8 weeks.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Global Senior Business Development Manager in St Albans employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Senior Business Development Manager in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Costa Coffee’s values and recent developments. Show us that you’re not just another candidate; demonstrate your passion for coffee and how you can contribute to our global growth strategy.
✨Tip Number 3
Practice your pitch! Be ready to explain how your unique skills and experiences align with the role of Senior Global Business Development Manager. We want to hear how you can drive new business growth and strengthen partner relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Costa family.
We think you need these skills to ace Global Senior Business Development Manager in St Albans
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences or insights you have about the coffee industry, especially in travel retail. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Costa Coffee journey.
Tailor Your Experience: Make sure to highlight your relevant experience in strategic planning and business development. Use specific examples that align with the role's requirements, especially your knowledge of travel retail. We’re looking for how your unique skills can help us grow globally!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and the Market
Before your interview, dive deep into Costa Coffee's global presence, especially in North America and Asia. Familiarise yourself with current trends in travel retail and how they impact coffee consumption. This knowledge will help you demonstrate your understanding of the market and how you can drive growth.
✨Showcase Your Strategic Skills
Prepare to discuss your experience in strategic planning and financial management. Bring examples of how you've successfully identified and secured new business opportunities in the past. Highlight your ability to analyse data and make informed decisions that align with a company's long-term ambitions.
✨Build Relationships
Emphasise your experience in maintaining and strengthening partner relationships. Be ready to share specific examples of how you've supported teams in negotiations and finalised agreements. This role is all about collaboration, so showcasing your interpersonal skills will be key.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles related to travel retail and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
