At a Glance
- Tasks: Manage global coffee supply from planning to delivery, ensuring quality and efficiency.
- Company: Join Costa Coffee, a global leader in coffee experiences with a community-focused mission.
- Benefits: Enjoy competitive pay, bonuses, discounts, private healthcare, and a smart pension plan.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real impact on coffee supply while growing your career in a dynamic environment.
- Qualifications: Experience in supply chain management, strong analytical skills, and a proactive mindset.
The predicted salary is between 60000 - 80000 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The Global Coffee Supply Manager is responsible for end-to-end global planning and coordination of coffee supply. Beginning with the monthly consolidation of global net coffee demand (resupply to markets to meet primary sales demand) across an 18M+ S&OP horizon, followed by the translation of FG into green bean demand, the role bridges executional supply chain and procurement activities to deliver true E2E coffee management. From inbound raw material supply and storage through to delivery at roasteries and finished goods supply to markets, the position balances availability, cost & cash and ensures Costa’s coffee supply is constantly optimised.
The position also encompasses coverage reporting, supplier performance management and resilience planning, while driving continuous improvement and supporting S&OP processes and system rollouts.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Global Coffee Supply Manager, there’s never been a better time to join.
So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do: Being a Global Coffee Supply Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:
- Own global coffee net demand, stock policies and supplier performance to ensure availability, resilience and cost control.
- Lead global planning and coordination of green coffee supply, from inbound raw materials through to delivery at our roasteries.
- Provide central oversight of finished coffee demand and inventory across all channels, markets and partners.
- Drive S&OP execution, continuous improvement and the development of planning systems and processes.
- Support new product launches, supplier transitions and risk mitigation across the global coffee supply chain.
Who you are: It’s your unique ingredients we’re interested in:
- An experienced supply chain professional with strong global supply planning, inventory management, and supplier management expertise, ideally in FMCG or retail.
- Confident working with senior stakeholders across planning, procurement, finance and operations, building effective relationships at all levels.
- Highly analytical and numerate, with strong Excel skills and the ability to manage complex data, forecasts, and stock positions.
- Proactive, resilient and comfortable working under pressure, with a hands-on approach to problem solving, change and continuous improvement.
- Experienced in S&OP, global supplier environments, and planning systems/tools, with a track record of driving standardisation and process improvement.
Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.
Global Coffee Supply Manager in St Albans employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. As a Global Coffee Supply Manager, you will be part of a passionate community dedicated to innovation and sustainability, with access to fantastic benefits such as a share ownership plan, generous discounts, and comprehensive health coverage. Our flexible working arrangements and commitment to diversity ensure that every team member can thrive while making a meaningful impact in coffee-growing communities.
StudySmarter Expert Advice🤫
We think this is how you could land Global Coffee Supply Manager in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the coffee supply chain or FMCG sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Costa Coffee’s values and recent initiatives. Show us that you’re not just passionate about coffee but also about making a difference in communities. It’ll set you apart!
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled challenges in supply chain management. We love hearing about how you’ve driven improvements and made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Costa family.
We think you need these skills to ace Global Coffee Supply Manager in St Albans
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Global Coffee Supply Manager role. Highlight your supply chain expertise and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're passionate about coffee and how you can contribute to our mission. Be genuine and let your personality shine through!
Showcase Your Analytical Skills:Since this role involves managing complex data and forecasts, be sure to mention any specific tools or methods you've used in the past. We love seeing how you tackle challenges with numbers!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee Supply Chain
Make sure you understand the entire coffee supply chain, from sourcing green beans to delivering finished products. Familiarise yourself with the key processes and challenges in global supply management, as this will show your passion for the role and your ability to contribute effectively.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and inventory management. Bring examples of how you've used Excel or other tools to manage complex data sets and forecasts. This will demonstrate your analytical prowess, which is crucial for the Global Coffee Supply Manager position.
✨Build Relationships with Stakeholders
Think about how you've successfully collaborated with senior stakeholders in previous roles. Be ready to share specific examples of how you built effective relationships across different departments, as this is key to succeeding in a role that requires coordination across planning, procurement, and operations.
✨Emphasise Continuous Improvement
Costa Coffee values innovation and improvement, so come prepared with ideas on how to drive continuous improvement in supply chain processes. Discuss any past experiences where you've implemented changes that led to better efficiency or cost savings, showcasing your proactive approach.
