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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with a passion for coffee and community.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a dynamic team shaping the future of coffee experiences.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 28000 - 42000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Unit 9, Upper Mall Darwin Centre, Shrewsbury Shropshire SY1 1BN UK
Reimagining coffee experiences to make a difference. We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Store Manager - Shrewsbury Darwin employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Shrewsbury Darwin
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your own leadership style aligns with their goals, making you a perfect fit for the Store Manager role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in managing teams and driving customer service, as these are key for the role.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics and growth opportunities at Costa. This shows your genuine interest and helps you assess if it’s the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Store Manager - Shrewsbury Darwin
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to creating that Costa buzz!
Tailor Your CV: Make sure to tailor your CV to highlight your leadership experience and team development skills. We’re looking for someone who can manage and inspire a team, so showcase those relevant experiences!
Be Authentic: Don’t be afraid to show your true self in your application. We value diversity and want to know what makes you unique. Share your story and how it aligns with our culture and values.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team at Costa!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Understand Costa's menu, their unique offerings, and what sets them apart from other coffee brands. This will show your passion for the product and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a positive impact on team performance or customer satisfaction.
✨Emphasise Customer Service
Costa values a strong customer service culture. Be ready to discuss how you've driven customer satisfaction in previous roles. Share stories that illustrate your commitment to meeting customer needs and creating a welcoming environment.
✨Align with Company Values
Familiarise yourself with Costa's values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Think about how your personal values align with these and be prepared to discuss this during the interview.
