Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury
Store Manager - Lead Growth, Team & Customer Experience

Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury

Shrewsbury Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and drive store profitability.
  • Company: Join a global coffee chain known for its vibrant atmosphere.
  • Benefits: Enjoy perks like a share scheme and exclusive discounts.
  • Why this job: Be a key player in creating a welcoming environment that customers adore.
  • Qualifications: Strong leadership skills and experience in team development required.
  • Other info: Opportunity to grow your career in a dynamic retail setting.

The predicted salary is between 28800 - 43200 £ per year.

A global coffee chain is looking for a Store Manager to oversee operations in Shrewsbury. This role involves promoting excellent customer service and managing a team to ensure profitability. The ideal candidate will be a strong leader with experience in team development and a passion for maintaining high standards. Additionally, the position offers perks like a share scheme and discounts. Join us to foster a vibrant store atmosphere that customers love.

Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury employer: Costa Coffee

As a leading global coffee chain, we pride ourselves on being an excellent employer that values team development and customer experience. Our Shrewsbury location offers a vibrant work culture, competitive benefits including a share scheme and discounts, and ample opportunities for personal and professional growth. Join us to be part of a dynamic team dedicated to creating memorable experiences for our customers.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury

✨Tip Number 1

Network like a pro! Reach out to your connections in the coffee industry or local business community. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

✨Tip Number 2

Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've developed teams and improved customer experiences in your previous roles.

✨Tip Number 3

Be proactive! Don’t just wait for job postings; visit our website regularly and apply directly. It shows initiative and enthusiasm, which are key traits for a Store Manager.

✨Tip Number 4

Prepare for interviews by practising common questions related to team management and customer service. We want to hear how you’d create a vibrant atmosphere that keeps customers coming back!

We think you need these skills to ace Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury

Leadership Skills
Customer Service Excellence
Team Development
Profitability Management
High Standards Maintenance
Store Operations Management
Communication Skills
Problem-Solving Skills
Team Motivation
Vibrant Atmosphere Creation

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've developed teams and fostered a positive environment in previous roles.

Customer Service is Key: Don’t forget to mention your passion for customer service! Share specific examples of how you've gone above and beyond to create memorable experiences for customers.

Be Authentic: Let your personality shine through in your application. We’re looking for someone who can bring energy and enthusiasm to our store, so don’t be afraid to show us who you are!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!

How to prepare for a job interview at Costa Coffee

✨Know Your Coffee

Familiarise yourself with the coffee chain's menu and values. Being able to discuss your favourite drinks or how you would enhance customer experience shows your passion for the brand and its products.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts, as this will demonstrate your capability to manage and develop a team effectively.

✨Customer Service Focus

Be ready to discuss your approach to customer service. Share stories that highlight your commitment to creating a welcoming atmosphere and how you’ve handled difficult customer interactions in the past.

✨Emphasise Profitability Strategies

Think about ways you can contribute to the store's profitability. Prepare to discuss ideas for promotions, upselling techniques, or ways to reduce costs while maintaining quality, showing that you understand the business side of the role.

Store Manager - Lead Growth, Team & Customer Experience in Shrewsbury
Costa Coffee
Location: Shrewsbury

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