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- Tasks: Lead a dynamic team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to shine.
- Qualifications: Strong leadership skills and a passion for developing successful teams.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
We have an exciting opportunity to join our team where you will work in our current store whilst we build an all new Longwell Green Store opening soon.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Responsibilities
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Qualifications
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager in Shrewsbury employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Shrewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your own style aligns with their vibe, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your leadership experience and customer service skills.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions count, and showing that you’re punctual and professional sets a great tone right from the start.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the store’s goals and team dynamics. It not only helps you gauge if it’s the right fit but also demonstrates your enthusiasm for the role.
We think you need these skills to ace Store Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about joining our team and making a difference in our store!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and create a positive customer experience. We love seeing how you've made an impact in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our culture. Remember, we’re looking for someone who can bring their real self into our mix!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s the best way to ensure we see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Store Manager at Costa, it's essential to have a solid understanding of the products you'll be managing. Brush up on your coffee knowledge and be ready to discuss different blends, brewing methods, and customer preferences. This will show your passion for the brand and your commitment to delivering an exceptional customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you've faced and how you overcame them. Highlight your ability to inspire and motivate others, as this is crucial for driving a strong customer service culture.
✨Emphasise Community Engagement
Costa values community involvement, so come prepared with ideas on how you can engage with the local area. Discuss any previous experiences where you've built relationships with customers or contributed to community initiatives. This will demonstrate your commitment to creating a welcoming environment.
✨Align with Company Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be ready to share how your personal values align with these principles and how you can contribute to fostering a positive workplace culture.
