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- Tasks: Lead shifts, train new baristas, and maintain high standards in a busy coffee environment.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports community initiatives.
- Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
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Shift Leader 30Hrs Dumbarton Lomondgate DT Costa, Glasgow
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Client:
Costa Coffee
Location:
Glasgow, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6cd9d3632197
Job Views:
3
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Shift Leader 30Hrs Dumbarton Lomondgate DT Costa
Costa Dumbarton Lomondgate Drive Thru, A82 Great West Road, Dumbarton, Strathclyde, United Kingdom â—Ź Lomondgate Roundabout, Dumbarton G82, UK Req #83000 13 May 2025
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perkshere:
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
- Job Function (REQUIRED FIELD) Retail Operations – Team Leader
- Pay Type Hourly
- Job Start Date 12 June 2025
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Shift Leader 30Hrs Dumbarton Lomondgate DT Costa employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader 30Hrs Dumbarton Lomondgate DT Costa
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. During your chat, demonstrate how your personal values align with theirs, especially around teamwork and community involvement.
✨Tip Number 2
Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight any experience you have in training or mentoring others, as this is key for the Shift Leader role.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to share your favourite coffee experiences or what excites you about working in a fast-paced environment like Costa.
✨Tip Number 4
Think about how you can contribute to creating a positive work environment. Share ideas on how to motivate your team during busy shifts and maintain high standards of service.
We think you need these skills to ace Shift Leader 30Hrs Dumbarton Lomondgate DT Costa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position. Highlight key skills and experiences that align with what Costa Coffee is looking for.
Tailor Your CV: Customise your CV to reflect your leadership experience and any relevant skills in retail operations. Use specific examples that demonstrate your ability to manage shifts, train staff, and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how your values align with their culture of diversity and community support.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about your responses to common questions related to leadership and teamwork. Be ready to share examples of how you've successfully led a team or handled challenges in a busy environment.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, handled conflicts, or motivated others during busy periods.
✨Know the Costa Brand
Familiarise yourself with Costa Coffee's values and mission. Understanding their commitment to quality and community will help you align your answers with what they stand for, showing that you're a good fit for their culture.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as managing a busy shift or training new staff. Think of scenarios from your previous experience that highlight your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your genuine interest in the role and the company. You might inquire about team dynamics, opportunities for growth, or how they measure success in the role.