At a Glance
- Tasks: Lead logistics and warehousing operations to ensure top-notch coffee delivery.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, bonuses, and discounts.
- Other info: Field-based role with opportunities for community engagement and personal growth.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Proven leadership in supply chain with a focus on performance and improvement.
The predicted salary is between 60000 - 75000 € per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The Senior Supply Chain Operations Manager takes leadership and accountability for all UK&I Warehousing and Distribution including the management of 3PLs, suppliers and close coordination with the UK commercial and operations (Retail and Away From Home) teams. They build the strategy to drive continuous improvement in logistics operational performance (OTIF), implement efficiency through technology and future proof Costa’s Logistics network.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Supply Chain Operations Manager, there’s never been a better time to join.
So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do: Being a Senior Supply Chain Operations Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
- Lead UK&I logistics, warehousing and transport operations, ensuring strong performance across inventory, distribution and customer service
- Manage and optimise relationships with 3PL providers and suppliers, driving cost efficiency, service quality and contract performance
- Own operational performance (including OTIF), delivering continuous improvement to enhance service levels and support business growth
- Develop and implement logistics strategies, ensuring a resilient, scalable supply chain aligned to commercial and operational priorities
- Oversee budgets and performance, ensuring effective cost control, strong financial outcomes and delivery against key KPIs
Who you are: It’s your unique ingredients we’re interested in:
- Proven supply chain or operations leader with a strong track record of delivering operational excellence and commercial performance
- Experienced in managing complex, multi-site and multi-channel distribution environments, ideally within retail or manufacturing
- Strong leadership and influencing skills, with the ability to engage and build relationships at all levels
- Data-driven and analytical mindset, with a focus on driving KPI performance and continuous improvement
- Commercially astute, resilient and able to thrive in a fast-paced, high-performance environment
Where you’ll work: Our Senior Supply Chain Operations Manager role is designed to be field-based, with regular time spent where it matters most – whether that’s at our third-party logistics sites in Wellingborough and Swindon, or at our St Albans Support Centre. It’s all about being close to our operations, connecting with teams on the ground, and coming together to keep things running smoothly.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.
Senior Supply Chain Operations Manager employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a dynamic and inclusive employer that fosters growth and innovation. As a Senior Supply Chain Operations Manager, you'll be part of a passionate community dedicated to delivering exceptional coffee experiences while enjoying a range of benefits including a share ownership plan, generous discounts, and comprehensive health coverage. Our commitment to employee development and community impact makes Costa an inspiring place to advance your career and make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supply Chain Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain and logistics field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that Senior Supply Chain Operations Manager role at Costa!
✨Tip Number 2
Prepare for those interviews by researching Costa Coffee’s values and recent initiatives. Show us how your experience aligns with their mission of continuous improvement and community impact. Tailor your answers to reflect their passion for progress and operational excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your leadership style and how you’ve driven performance in previous roles. This will help you feel more confident when it’s time to impress the hiring team at Costa.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Costa family. Let’s get you one step closer to that dream job!
We think you need these skills to ace Senior Supply Chain Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Supply Chain Operations Manager role. Highlight your leadership in logistics and any achievements in operational excellence to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Costa. Share your passion for supply chain management and how you can contribute to our mission of reimagining coffee experiences.
Showcase Your Data Skills:Since we love data-driven decision-making, don’t forget to mention your analytical mindset and any relevant KPIs you've improved in past roles. We want to see how you can drive performance at Costa!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Supply Chain Inside Out
Before the interview, dive deep into Costa Coffee's supply chain operations. Understand their logistics strategies, 3PL relationships, and how they optimise performance. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in complex distribution environments. Highlight specific instances where your leadership made a difference in operational excellence or cost efficiency. This will illustrate your capability to manage and inspire teams effectively.
✨Be Data-Driven
Costa values a data-driven mindset, so come prepared with metrics and KPIs from your previous roles. Discuss how you've used data to drive continuous improvement and enhance service levels. This will align perfectly with their focus on operational performance.
✨Emphasise Cultural Fit
Costa is all about passion, integrity, and community. Be ready to discuss how your personal values align with theirs. Share experiences that reflect your commitment to diversity, equity, and inclusion, as well as your enthusiasm for contributing to the community.
