At a Glance
- Tasks: Transform complex people data into actionable insights and drive impactful analytics.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, bonuses, and discounts.
- Other info: Flexible working environment with excellent career development opportunities.
- Why this job: Make a real difference in decision-making while growing your career.
- Qualifications: Experience with Power BI, SQL, and advanced analytics techniques.
The predicted salary is between 24971 - 30521 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Turn complex people data into trusted insight that shapes decisions across Costa. You’ll own high-impact analytics and reporting, strengthen Power BI standards and help build capability across our analytics community.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond day-to-day.
So, why is Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Data Analyst (People Insights) is about creating trusted, scalable analytics that help Costa make better people decisions. You’ll be:
- Owning complex Power BI reporting and analytics solutions end to end, from ambiguous business questions through to adopted outcomes.
- Designing and governing reusable semantic models, advanced DAX and Power Query solutions aligned to enterprise standards.
- Translating workforce data into clear narratives, recommendations and executive-level reporting that explain the “so what”.
- Delivering accurate, compliant and audit-ready outputs, including Gender Pay Gap reporting, pensions audits, headcount reporting and regulatory submissions.
- Developing advanced insights, including predictive and machine learning models (such as attrition risk, absence and workforce forecasting), that move beyond describing what happened to recommending targeted actions.
- Driving automation, performance, data quality and standardisation while coaching analysts and contributing to the Analytics Centre of Excellence.
Who you are
It’s your unique ingredients we’re interested in:
- An experienced analyst with advanced Power BI, SQL, DAX and Power Query capability, together with strong relational and dimensional modelling knowledge.
- Confident working with senior stakeholders, challenging assumptions and turning complex or ambiguous questions into high-value analytical outcomes.
- Experienced in owning complex analytics or reporting initiatives end to end within an enterprise Data & Analytics environment.
- A structured problem-solver who can combine multiple data sources, identify trade-offs and present evidence-based recommendations.
- Curious about advanced analytics, with experience or a strong interest in applying statistical and machine learning techniques (e.g. Python, R or Databricks) to turn insight into practical, ethical and explainable actions.
Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments or general queries, please get in touch with our Talent Acquisition team.
Data Analyst People Insights in Saint Albans employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an excellent employer, offering a vibrant work culture where team leaders can thrive. With competitive pay, flexible shifts, and a commitment to employee growth through training and support, we ensure that our Barista Maestros not only lead with confidence but also enjoy a fulfilling career. Join us in crafting great coffee while making a positive impact in our communities through the Costa Foundation.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst People Insights in Saint Albans
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like Costa Coffee!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Data Analyst People Insights at Costa Coffee.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Costa Coffee.
✨Apply Directly through Our Website
When you find a suitable opening like Data Analyst People Insights at Costa Coffee, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Data Analyst People Insights in Saint Albans
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Costa Coffee, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Costa Coffee. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Costa Coffee
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Costa Coffee!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
