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For Companies At a Glance
- Tasks: Lead shifts, support colleagues, and create memorable customer experiences.
- Company: Join Scoffs Group UK, the largest Costa Coffee franchisee with over 100 stores.
- Benefits: Enjoy free drinks on shift, discounts, and access to learning opportunities.
- Why this job: Be a coffee ambassador in a fun, inclusive team while developing leadership skills.
- Qualifications: Passion for coffee, team leadership experience, and a can-do attitude required.
- Other info: Opportunity to make a social impact through fundraising for the Costa Foundation.
Job Description
Barista Maestro
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers.
A bit about the role
As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What’s involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people’s talents they’re in the right place to maximise sales
- Training and accrediting new Baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
- Becoming a brand ambassador and helping us shine
A bit about you
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro (Team Leader)?
- Reliability to open and close the store safely and on time
- Team leadership experience in a buzzing environment
- Ability to take on shared responsibility whilst on shift and support team members
- A love of turning knowledge and know-how into hot ideas to help your store succeed
- Willingness to learn and be bold, brave and action-orientated
- Flexible approach and can-do attitude, as each day offers exciting new challenges
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Salary of £11.92 per hour
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Free uniform to wear on shift
- Access to a range of learning and development opportunities and our award winning Apprenticeship programme
- Employee recognition scheme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact
This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned costa store advert.
Romsey Rapids - Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Romsey Rapids - Barista Maestro
✨Tip Number 1
Show your passion for coffee! When you meet with the hiring team, share your favorite coffee experiences and what makes a great cup of coffee for you. This will demonstrate your enthusiasm and fit for the Barista Maestro role.
✨Tip Number 2
Highlight any previous leadership experience you have, even if it's informal. Discuss how you've motivated or trained others in past roles, as this aligns perfectly with the responsibilities of a Barista Maestro.
✨Tip Number 3
Familiarize yourself with Costa Coffee's values and mission. Being able to articulate how you align with their commitment to customer service and teamwork will set you apart during the interview process.
✨Tip Number 4
Prepare to discuss how you handle challenges in a fast-paced environment. Share specific examples of how you've successfully managed stress or resolved conflicts, as this is crucial for a leadership position.
We think you need these skills to ace Romsey Rapids - Barista Maestro
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your love for coffee and how it drives your desire to create memorable experiences for customers. Mention any relevant experience you have in the coffee industry or customer service.
Highlight Leadership Experience: Since the role involves team leadership, be sure to detail any previous leadership roles you've held. Discuss how you supported your team and contributed to a positive work environment.
Demonstrate Flexibility and Adaptability: Costa Coffee values a flexible approach. Share examples of how you've successfully adapted to new challenges in past roles, showcasing your can-do attitude and willingness to learn.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Barista Maestro position. Use keywords from the job description and align your skills and experiences with the responsibilities outlined in the role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your favorite coffee experiences and how they inspire you to create memorable moments for customers.
✨Demonstrate Leadership Skills
As a Barista Maestro, you'll be taking on leadership responsibilities. Be prepared to discuss your previous team leadership experiences and how you can motivate and support your colleagues.
✨Familiarize Yourself with Costa's Values
Research Costa Coffee's mission and values. Show that you align with their commitment to quality and customer service, and be ready to discuss how you can embody these values in your role.
✨Prepare for Scenario Questions
Expect questions about handling challenging situations or improving customer experiences. Think of examples from your past where you've successfully navigated similar challenges and be ready to share them.
